Point of Sale

Unable to add variable priced products or sell products by unit of measurement, slow, clunky - much much better POS options out there.

We followed the steps of setting up card reader. We paired with one device, worked one time. We have been desperately trying to get it to work by following the troubleshooting steps to no avail. We have contacted the hardware-store@ and have gotten the run around, where told there is a firm 30 day refund policy. Not only is it disappointing to have a faulty device but to also receive bad customer service makes it extra painful. Shopify already charges an arm and a leg. Feel insulted at this point.

Terrible experience trying to migrate my existing QB data. Don't listen to the sales people that will tell you how simple and automated the process will be. Two months later I'm doing it all myself the hard way. The hardware is all Apple so be ready to replace everything if currently a PC user. It's just like the regular Shopify platform in that several basic and obvious features are lacking and might only be overcome with another app. Want to save a customer cart in POS and later open it to complete the sale on a different pos device? There's an app for that.

Update: I am a pro subscriber and know I can save the cart on one POS device, but it's not possible to reopen that cart on a DIFFERENT POS device.

Update #2: The hardware sucks. You'll need to repeatedly reconnect your tap/chip card reader to the ipad for no reason. Multiple times per day. Did you know that their system doesn't even support card swipes?

Good luck trying to uninstall it once you add it. We uninstalled the app, but they still keep charging us $89 per month. We tried to follow the instructions to downgrade, but we only get a server error message in the app now. No support.

i dont say any word because i never use it

Vanskelig å installere. Spør etter kode og ingen fungerer. Ingen veiledning forklare slike avvik. Jeg kan tenke meg at det vil fungere straks app er installert - men det kan ta flere uker …

You need to have the flexibility to have different retail pricing within shopify to allow you to sell offline due to the different cost associated with online and offline selling. You are therefore missing out on $$$$ on fees and charges on using Wise because I cannot sell a $29.99 item offline at that price, and I'm not wasting time to add "add a custom sale", its time wasting and unprofessional on a receipt. You have the "Override" button there NOW, let it work both ways, that is, change the price above or below the current set price in Shopify. At least this would be a start as the coding at the moment tells it that you can go below the current price but you cannot go above the current sell price, WHY NOT, Its my retail business! I'm sending you an email in more detail. The variable pricing app does not "cut" it and will not work.

THIS IS THE WORST APP EVER ,

IT VIOLATES PRIVACY BECAUSE IT DOES NOT ALLOW YOU TO CUSTOMIZE THE ANALYTICS WHICH MEANS YOUR SALES ASSOCIATE WILL HAVE ACCESS TO YOUR ENTIRE ANALYTICS, AND ALL THE YEARS, MONTHS, WEEK SALES , I MEAN ALL INFORMATIONS , WHAT WORST THEY CAN ACCESS OTHER STAFF SALES INFORMATION WHICH WILL COST CONFUSIONS.
NO EMPLOYEE WANTS THEIR COLLEAGUE TO KNOW THEIR SALES INFO
NO EMPLOYER WANTS A SALES ASSOCIATE ALL IN THEIR FINANCIAL.

THIS IS WRONG !

Entirely underwhelming experience. Brand new hardware doesn't work, awful support if you can call it that. Hello Square.

It's so complicated. In addition to the fact that nothing is clear, it turns out that I am signed to PRO against my will. When I simply deleted the channel because I wasn't selling from the warehouse, it turned out that I was still signed up for PRO and paying for a whole year, thinking it was just Shopify payments. Definitely not recommended!!!