Anmeldelser (55)

Samlet bedømmelse
2,7
Antal pr. bedømmelsesniveau
  • 25 % af bedømmelserne er på 5 stjerner
  • 9 % af bedømmelserne er på 4 stjerner
  • 4 % af bedømmelserne er på 3 stjerner
  • 13 % af bedømmelserne er på 2 stjerner
  • 49 % af bedømmelserne er på 1 stjerner
18. oktober 2022

Clunky and convoluted to use when vending at events and markets on the phone, especially compared to Square. Extremely limited reporting, again especially compared with Square. Can't even get the most basic info out of the reports. Such as pre-tax sales amount summaries, this makes my monthly tax calculations take a lot longer than ever in the past. I also used to have other POS systems when I had a brick-and-mortar shop that made this easy and fast and provided lots of good reports. If it wasn't because I am trying to keep everything under one roof (e-comm and in person sales) I would go back to Square in an instant. Shopify wants to force you into paying high monthly amounts to give you basic functions even though they already get the privilege of collecting merchant fees. That they fail to provide basic or streamlined functionality is very disappointing.

Summer Indigo
USA
6 måneder bruger appen
Shopify svarede 9. august 2023

Hello Summer Indigo, thank you for sharing your feedback. I will also certainly pass this up to our products team. At Shopify, we pride ourselves on the continued growth and development of our platform, and we are only able to strive towards this goal with feedback and comments from merchants just like you.

28. januar 2023

Estoy Muy preocupado la app me a cobrado doble la inscripción y no me responden el centro de asistencia por favor ayúdenme

PUNTO ROJO
Den Dominikanske Republik
5 måneder bruger appen
Shopify svarede 15. marts 2023

Hola PUNTO ROJO, gracias por tomarte el tiempo de escribir un comentario. Esperamos que haya podido comunicarse con el equipo de soporte para ayudarlo con su facturación. Si no puede ponerse en contacto con nuestro soporte de inmediato, le recomiendo que llame al Soporte minorista yendo a la aplicación POS> menú> Soporte> haga clic en "contáctenos".

1. marts 2023

Estou tento problema co checout poderiam me ajudar por favor. como ireiconsiguir configurar corretamente

Big Blanck Store
Brasilien
6 måneder bruger appen
Shopify svarede 15. marts 2023

Olá Mundorum Viator, obrigado por reservar um tempo para deixar seu feedback. Entendemos que você está tendo problemas para configurar o checkout, sinta-se à vontade para adicionar detalhes sobre o que deseja realizar. Você também pode entrar em contato com nosso suporte acessando o aplicativo POS > menu > Suporte > clique em "entre em contato".

8. december 2022

So far this has been a good app to add to my business. There are many issues with the card reader. Like others have mentioned before, it falls asleep every 10 seconds and sometimes it disconnects in between transactions, one right after then the next. This has been extremely frustrating and overshadows the reason I transferred from Square, (which was a dream to work with and never gave me any issues), to Shopify Point of Sales. I initially transferred from Square because I wanted to add barcodes to my products to make it easier to check out customers when at popup markets. This has been a great addition and makes it almost worth having the garbage card reader. It sounds like this is an issue across the board and something that Shopify should look at and fix. Also, what is the deal with only offering a free plan or a super-pricey plan? How about one in between? Or better yet make it so I can create a shipping label regardless of if the order was placed via my online store or the point-of-sale app! That's a pretty basic need when selling goods at a pop-up market. Oh also, Square was super easy to work with when I was in a location with a different tax rate. That would also be an amazing thing to add to the free plan for the point of sale. Since that is what it is for. I figure if Square can do it so effortlessly, Shopify should be able to get it handled as well! A little rambling yes. My main points are that the hardware is not reliable, the app shuts down and fails to do its job on a regular basis, and the free app needs more features added to make it run smoother and user-friendly. Obviously, Shopify needs to care more as these issues have been going on for some time and nothing has been done to fix them. Buyer beware is what I would say if you are not looking to add barcodes to your products, stick with Square.

Lazy 3 Leather Co
USA
7 måneder bruger appen
Shopify svarede 26. januar 2023

Hey Lazy 3 Leather Co! Firstly, thank you so much for taking the time to leave a review. Sorry to hear you are having issues with your card reader. Please ensure you are on our newest Shopify POS app version ( 8.1.0 ) to assist and that the system you are running the app on is up to date as well in regards to iOS or Android version. When these two things aren't updated it can cause connection issues. If you are still having issues with the reader though please feel free to reach out to our Retail support, open 24/7! Please note as well that we have passed on your feedback in regards to the hardware and different features of our plans. Thank you again for your time.

20. marts 2023

Don't even try you will spend lots of cash no help no results. Be cheaper to open a store on a high street lol

Underwear Superstore
Storbritannien
8 dage bruger appen
Shopify svarede 21. marts 2023

Hello Underwear Superstore, thank you for sharing your feedback. We are happy to look into any specific issues you may have experience with the POS app. Feel free to leave more details here or reach out to our Retail Support team at your convenience.

29. september 2022

Despite all the negative reviews, the app works perfect for me on the POS Lite Version. Easy to use. Great for Pop-Up Events. Connect your card reader via Bluetooth and you're ready to go! No issues on my end.

CrazyKooky Candles
USA
Cirka en måned bruger appen
23. februar 2023

Imposible usarlo en un ordenador.. solo tablets y android, es decir, inservible para muchísimos casos, y para quitarlo también es imposible.. nada recomendable si tienes un ordenador de pantalla táctil.

Mundorum Viator
Spanien
6 dage bruger appen
Shopify svarede 15. marts 2023

Hola Mundorum Viator, gracias por tomarse el tiempo para dejar sus comentarios. Actualmente, nuestro sistema POS solo puede funcionar para dispositivos iPad, iPhone y Android. Vendemos soportes para iPad en la tienda de hardware de Shopify para que nuestros comerciantes puedan dejarlo en el mostrador. La computadora no es una opción en este momento debido a cómo está construido el sistema.

19. juli 2022

The app on my iphone never connect to wifi
and the backstage of POS never load up, cant make setting....

LAPRIMA Hongkong
SAR Macao
Cirka en time bruger appen
Shopify svarede 9. februar 2023

Hey there! I see you are having issues with Wifi connection. Does the Wifi work on your phone in general but having issues connecting for the POS app? Have you tried fully uninstalling the POS app and reinstalling? This would allow for a fresh copy of the app and most updated version to ensure there is no back end issues. If you find that you are still having issues with the app though please connect to our Retail Support team as they will be able to assist you further in the matter.

7. februar 2024

My Store Barcelona 328,
Spanien
3 måneder bruger appen
7. marts 2024

Lufod
Sydkorea
3 måneder bruger appen