Point of Sale , 52 reseñas
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It's so complicated. In addition to the fact that nothing is clear, it turns out that I am signed to PRO against my will. When I simply deleted the channel because I wasn't selling from the warehouse, it turned out that I was still signed up for PRO and paying for a whole year, thinking it was just Shopify payments. Definitely not recommended!!!
Hello My Great Greenhouse, thank you for taking the time to leave your feedback. We do offer the Pro Plan as a free trial when you first start using the POS channel, however, the trail let you know that if you don't choose a plan by the time it ends it will continue on the Pro Plan and it seems to be what happened on your case. Deleting the POS channel won't cancel the subscription, so we recommend that from the POS channel you change the subscription to Lite(the free plan) > save it and delete the POS channel and the app. These steps ensure that you won't be billed in the future.
Estou tento problema co checout poderiam me ajudar por favor. como ireiconsiguir configurar corretamente
Olá Mundorum Viator, obrigado por reservar um tempo para deixar seu feedback. Entendemos que você está tendo problemas para configurar o checkout, sinta-se à vontade para adicionar detalhes sobre o que deseja realizar. Você também pode entrar em contato com nosso suporte acessando o aplicativo POS > menu > Suporte > clique em "entre em contato".
Clunky and convoluted to use when vending at events and markets on the phone, especially compared to Square. Extremely limited reporting, again especially compared with Square. Can't even get the most basic info out of the reports. Such as pre-tax sales amount summaries, this makes my monthly tax calculations take a lot longer than ever in the past. I also used to have other POS systems when I had a brick-and-mortar shop that made this easy and fast and provided lots of good reports. If it wasn't because I am trying to keep everything under one roof (e-comm and in person sales) I would go back to Square in an instant. Shopify wants to force you into paying high monthly amounts to give you basic functions even though they already get the privilege of collecting merchant fees. That they fail to provide basic or streamlined functionality is very disappointing.
Hello Summer Indigo, thank you for sharing your feedback. I will also certainly pass this up to our products team. At Shopify, we pride ourselves on the continued growth and development of our platform, and we are only able to strive towards this goal with feedback and comments from merchants just like you.
Estoy Muy preocupado la app me a cobrado doble la inscripción y no me responden el centro de asistencia por favor ayúdenme
Hola PUNTO ROJO, gracias por tomarte el tiempo de escribir un comentario. Esperamos que haya podido comunicarse con el equipo de soporte para ayudarlo con su facturación. Si no puede ponerse en contacto con nuestro soporte de inmediato, le recomiendo que llame al Soporte minorista yendo a la aplicación POS> menú> Soporte> haga clic en "contáctenos".
Terrible experience trying to migrate my existing QB data. Don't listen to the sales people that will tell you how simple and automated the process will be. Two months later I'm doing it all myself the hard way. The hardware is all Apple so be ready to replace everything if currently a PC user. It's just like the regular Shopify platform in that several basic and obvious features are lacking and might only be overcome with another app. Want to save a customer cart in POS and later open it to complete the sale on a different pos device? There's an app for that.
Update: I am a pro subscriber and know I can save the cart on one POS device, but it's not possible to reopen that cart on a DIFFERENT POS device.
Update #2: The hardware sucks. You'll need to repeatedly reconnect your tap/chip card reader to the ipad for no reason. Multiple times per day. Did you know that their system doesn't even support card swipes?
Hello Tulsa Body Jewelry, thank you for taking the time to leave your feedback.
Regarding the saved cart, I will certainly pass this up as a feature request to our products team as it is a great idea that a lot of people would benefit from. At Shopify, we pride ourselves on the continued growth and development of our platform.
The POS app can also be used in an Android device.
As for the hardware, it is not expected to have it disconnecting it constantly throughout the day. We recommend you contact the Retail Support team to help you troubleshoot the card reader. We are here 24/7 to help.
This App is absolutely horrible. When I signed up for it I thought it was free just to find out that it's the POS Pro, which is $89 a month. I can't manage the subscription in order to cancel either because the App is malfunctioning. I wasted money and Support is taking their sweet time getting back to me to help me cancel it. The POS Pro is way too expensive and hard to manage from Shopify admin. I don't recommend it!
Hey Simplymacramesweets! Sorry to hear you had a bad experience with the Shopify POS app. The app does come in two subscription options, POS Lite or POS Pro. The POS lite is absolutely free, with no additional monthly charges. You can explore the two subscriptions and the features involved in both in this link: https://www.shopify.com/ca/pos/features. If you are needing further assistance please do reach out to Retail support as they will be able to assist you even further. Thank you for taking the time to leave your review and your feedback will be passed on as well.
It just doesn't work at all...
Whenever I click overall, there will come out a pop-up asking for a trial of POS PRO. After I closed it, the page would be into error every time
Hey there! Thank you for taking the time to connect. Is this issue or pop-up occurring in your Shopify admin page? Not on the POS app? If you are still having issues with the POS Pro trial and subscription selection please reach out to our Retail team directly, open 24/7. They will be able to assist you further and ensure you are up and running, if not already!
nice product store and i m very happy .
Si vous cherchez une application de suivi de livraison qui soit à la fois fiable et efficace, je vous recommande vivement Drop Tracking. Elle est très facile à utiliser et vous permet de suivre vos colis tout le long.
Un mois qu'un problème persiste : les détails des commandes ne remontent plus. Juste le titre sans les options ! Le support est très mauvais car je propose mon aide sans cesse et je n'ai aucun retour. C'est extrêmement grave alors que Shopify parle de créativité, d'entrepreunariat, d'initiative ! Tout ce discours est bidon quand un client a un problème.