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This App is absolutely horrible. When I signed up for it I thought it was free just to find out that it's the POS Pro, which is $89 a month. I can't manage the subscription in order to cancel either because the App is malfunctioning. I wasted money and Support is taking their sweet time getting back to me to help me cancel it. The POS Pro is way too expensive and hard to manage from Shopify admin. I don't recommend it!
Hey Simplymacramesweets! Sorry to hear you had a bad experience with the Shopify POS app. The app does come in two subscription options, POS Lite or POS Pro. The POS lite is absolutely free, with no additional monthly charges. You can explore the two subscriptions and the features involved in both in this link: https://www.shopify.com/ca/pos/features. If you are needing further assistance please do reach out to Retail support as they will be able to assist you even further. Thank you for taking the time to leave your review and your feedback will be passed on as well.
It just doesn't work at all...
Whenever I click overall, there will come out a pop-up asking for a trial of POS PRO. After I closed it, the page would be into error every time
Hey there! Thank you for taking the time to connect. Is this issue or pop-up occurring in your Shopify admin page? Not on the POS app? If you are still having issues with the POS Pro trial and subscription selection please reach out to our Retail team directly, open 24/7. They will be able to assist you further and ensure you are up and running, if not already!
Un mois qu'un problème persiste : les détails des commandes ne remontent plus. Juste le titre sans les options ! Le support est très mauvais car je propose mon aide sans cesse et je n'ai aucun retour. C'est extrêmement grave alors que Shopify parle de créativité, d'entrepreunariat, d'initiative ! Tout ce discours est bidon quand un client a un problème.
Después de eliminar POS de mis aplicaciones, continua cobrándome, no me había dado cuenta y ya me han cobrado 3 meses.
Hola Bijou Comestics, gracias por tomarse el tiempo para dejar sus comentarios. Esperamos que haya podido comunicarse con nuestro Soporte para ayudarlo con los cargos. Cuando se trata del sistema POS, solo eliminar la aplicación no cancelará la suscripción, desea acceder al canal POS desde Admin> cambiar del Plan Pro al plan Lite> guardarlo y eliminar el canal POS y la aplicación . Si sigue estos pasos, se asegurará de que no le cobren en el futuro.
Don't even try you will spend lots of cash no help no results. Be cheaper to open a store on a high street lol
Hello Underwear Superstore, thank you for sharing your feedback. We are happy to look into any specific issues you may have experience with the POS app. Feel free to leave more details here or reach out to our Retail Support team at your convenience.
Imposible usarlo en un ordenador.. solo tablets y android, es decir, inservible para muchísimos casos, y para quitarlo también es imposible.. nada recomendable si tienes un ordenador de pantalla táctil.
Hola Mundorum Viator, gracias por tomarse el tiempo para dejar sus comentarios. Actualmente, nuestro sistema POS solo puede funcionar para dispositivos iPad, iPhone y Android. Vendemos soportes para iPad en la tienda de hardware de Shopify para que nuestros comerciantes puedan dejarlo en el mostrador. La computadora no es una opción en este momento debido a cómo está construido el sistema.
The app on my iphone never connect to wifi
and the backstage of POS never load up, cant make setting....
Hey there! I see you are having issues with Wifi connection. Does the Wifi work on your phone in general but having issues connecting for the POS app? Have you tried fully uninstalling the POS app and reinstalling? This would allow for a fresh copy of the app and most updated version to ensure there is no back end issues. If you find that you are still having issues with the app though please connect to our Retail Support team as they will be able to assist you further in the matter.