評價 (54)

整體評分
2.8
各級評分數量
  • 26% 的評分為 5 顆星
  • 9% 的評分為 4 顆星
  • 4% 的評分為 3 顆星
  • 13% 的評分為 2 顆星
  • 48% 的評分為 1 顆星
2023年3月14日

First of all, we love our Shopify website. The Shopify POS, not so much. The card reader goes to sleep through out the day requiring your staff to disassemble the reader wake it up. Customers get impatient and my staff feels unprofessional having to do this multiple time a day. I really wanted to like this POS because it would make inventory tracking so much easier.

Willow Hill Soap Company
美國
使用應用程式 大約1年
Shopify 已回覆 2023年3月15日

Hello Willow Hill Soap Company, thank you for taking the time to leave your feedback. We understand that you are having issues with your card reader disconnecting through the day, that is not expected and we would recommend reaching out to the Retail Support so they can help you troubleshoot it. Here are some points that you want to check:

- Make sure your app is up to date

- The card reader battery is at least 50%, lower than that it will have problems connecting.

- Check your firewall settings, make sure that Bluetooth and location services are enabled.

編輯時間:2022年12月9日

Después de eliminar POS de mis aplicaciones, continua cobrándome, no me había dado cuenta y ya me han cobrado 3 meses.

Bijou Cosmetics
智利
使用應用程式 大約1個月
Shopify 已回覆 2023年3月15日

Hola Bijou Comestics, gracias por tomarse el tiempo para dejar sus comentarios. Esperamos que haya podido comunicarse con nuestro Soporte para ayudarlo con los cargos. Cuando se trata del sistema POS, solo eliminar la aplicación no cancelará la suscripción, desea acceder al canal POS desde Admin> cambiar del Plan Pro al plan Lite> guardarlo y eliminar el canal POS y la aplicación . Si sigue estos pasos, se asegurará de que no le cobren en el futuro.

2023年9月5日

great

THE PET HOUSE
巴基斯坦
使用應用程式 4個月
2023年3月31日

Si vous cherchez une application de suivi de livraison qui soit à la fois fiable et efficace, je vous recommande vivement Drop Tracking. Elle est très facile à utiliser et vous permet de suivre vos colis tout le long.

Cuisine Inspirez-Vous
加拿大
使用應用程式 3個月
編輯時間:2024年4月28日

If you want to compete with Square you're really going to need to step it up.
1) Where is a loyalty program with one click submission on phone number. This is critical - only options require users to make a whole profile.
2) There is very little cross flow of info from POS to online e-comm. Making this POS effectively useless in terms of compatibility.
3) TABS - what the heck kind of 3 step process is this. On square it's part of the flow.
4) This is really not designed for brick & mortar - it's designed for retail. Ecomm is a lot more than retail

Batch Mead
美國
使用應用程式 8個月
Shopify 已回覆 2023年4月3日

Hello Batch Mead, thank you for taking the time to leave your feedback. I'll let our developers know about the points you made. They look into feedback from merchants and take it into consideration for use on our platform. I'm sure other merchants such as yourself have had similar needs, so we may see this feature implemented on the POS system in the future!

2023年8月18日

I have mixed feelings about this application. On one hand, I think it really does work great. Reporting is sub-optimal, especially the tax reporting (as mentioned by others) and the hardware isn't great. But they are releasing brand new readers this year that will hopefully fix the hardware specifically. Other than those issues, I find it an amazing hub for retail businesses. If you're selling a product in-store that you cannot sell online, in general Shopfy is probably not right for your business.

THE BIG ISSUE - As others have mentioned, the pricing scheme is absolutely ridiculous. I almost gave this a 2-Star rating and that is entirely due to the inability for feasible scaling. "Lite" is great for on-boarding and testing the waters, but there are a number of features that are essential to an ecommerce-centric platform (like "In-Store Pickup Management") which are placed behind a paywall. This paywall is STEEP. For a lot of small businesses, all of the extra reporting features and staff management are not necessary. This leaves the small business owner considering an $89.00/mo fee for nothing more than allowing customers to order online and pick up in store. It is an unbelievably stupid (for lack of a better word) model and I would love to see Shopify remedy this with an in-between scaling option.

Marais Tea Company
加拿大
使用應用程式 1年多
2022年10月18日

Clunky and convoluted to use when vending at events and markets on the phone, especially compared to Square. Extremely limited reporting, again especially compared with Square. Can't even get the most basic info out of the reports. Such as pre-tax sales amount summaries, this makes my monthly tax calculations take a lot longer than ever in the past. I also used to have other POS systems when I had a brick-and-mortar shop that made this easy and fast and provided lots of good reports. If it wasn't because I am trying to keep everything under one roof (e-comm and in person sales) I would go back to Square in an instant. Shopify wants to force you into paying high monthly amounts to give you basic functions even though they already get the privilege of collecting merchant fees. That they fail to provide basic or streamlined functionality is very disappointing.

Summer Indigo
美國
使用應用程式 6個月
Shopify 已回覆 2023年8月9日

Hello Summer Indigo, thank you for sharing your feedback. I will also certainly pass this up to our products team. At Shopify, we pride ourselves on the continued growth and development of our platform, and we are only able to strive towards this goal with feedback and comments from merchants just like you.

2023年1月28日

Estoy Muy preocupado la app me a cobrado doble la inscripción y no me responden el centro de asistencia por favor ayúdenme

PUNTO ROJO
多明尼加共和國
使用應用程式 5個月
Shopify 已回覆 2023年3月15日

Hola PUNTO ROJO, gracias por tomarte el tiempo de escribir un comentario. Esperamos que haya podido comunicarse con el equipo de soporte para ayudarlo con su facturación. Si no puede ponerse en contacto con nuestro soporte de inmediato, le recomiendo que llame al Soporte minorista yendo a la aplicación POS> menú> Soporte> haga clic en "contáctenos".

2023年8月20日

nice product store and i m very happy .

My Store
印度
使用應用程式 大約2個月
2023年3月1日

Estou tento problema co checout poderiam me ajudar por favor. como ireiconsiguir configurar corretamente

Big Blanck Store
巴西
使用應用程式 6個月
Shopify 已回覆 2023年3月15日

Olá Mundorum Viator, obrigado por reservar um tempo para deixar seu feedback. Entendemos que você está tendo problemas para configurar o checkout, sinta-se à vontade para adicionar detalhes sobre o que deseja realizar. Você também pode entrar em contato com nosso suporte acessando o aplicativo POS > menu > Suporte > clique em "entre em contato".