Point of Sale

So far this has been a good app to add to my business. There are many issues with the card reader. Like others have mentioned before, it falls asleep every 10 seconds and sometimes it disconnects in between transactions, one right after then the next. This has been extremely frustrating and overshadows the reason I transferred from Square, (which was a dream to work with and never gave me any issues), to Shopify Point of Sales. I initially transferred from Square because I wanted to add barcodes to my products to make it easier to check out customers when at popup markets. This has been a great addition and makes it almost worth having the garbage card reader. It sounds like this is an issue across the board and something that Shopify should look at and fix. Also, what is the deal with only offering a free plan or a super-pricey plan? How about one in between? Or better yet make it so I can create a shipping label regardless of if the order was placed via my online store or the point-of-sale app! That's a pretty basic need when selling goods at a pop-up market. Oh also, Square was super easy to work with when I was in a location with a different tax rate. That would also be an amazing thing to add to the free plan for the point of sale. Since that is what it is for. I figure if Square can do it so effortlessly, Shopify should be able to get it handled as well! A little rambling yes. My main points are that the hardware is not reliable, the app shuts down and fails to do its job on a regular basis, and the free app needs more features added to make it run smoother and user-friendly. Obviously, Shopify needs to care more as these issues have been going on for some time and nothing has been done to fix them. Buyer beware is what I would say if you are not looking to add barcodes to your products, stick with Square.

Despite all the negative reviews, the app works perfect for me on the POS Lite Version. Easy to use. Great for Pop-Up Events. Connect your card reader via Bluetooth and you're ready to go! No issues on my end.

I am paying for a Pro level account and can't get a human on the phone for tech support. Award winning support? Emails and bots..do better. They had phone numb ers, not anymore. Cost cutting at the expense of support. It was one factor in my company switching over the shopify. I am seriously looking at other options after only 2 months.

Don't even try you will spend lots of cash no help no results. Be cheaper to open a store on a high street lol

Imposible usarlo en un ordenador.. solo tablets y android, es decir, inservible para muchísimos casos, y para quitarlo también es imposible.. nada recomendable si tienes un ordenador de pantalla táctil.

good

The app on my iphone never connect to wifi
and the backstage of POS never load up, cant make setting....