Avis (13 600)
Affiner
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Par note
I haven't been able to even use the app because I can't get past it asking me to enter my email. nothing happens .. I've tried 4 different times now and I'm annoyed and over it. Don't even bother downloading it doesn't work.
Hi, we've sent you an email to learn more about the issue you're experiencing. Please get back to us when possible.
Update April 24: We've reached out to this customer ...
Very bad and buggy! Go ahead...I dare ya to try and create an EXIT POP UP.
After an hour of pulling out your hair and speaking to the customer service and Technical team you're going to write a bad review like I am doing right now. I saved all the chats and screenshot them showing I asked for a supervisor three times and the original Support Tech kept trying to give me solutions that would not ...
Hi Kurt, we've just reached out to you. Please reply to our live chat and we'll get this sorted ASAP!!!
The coupon code doesn't show up.
Hi there! We apologize for the inconvenience you faced.
We checked the pop-up on your store now, The coupon is showing.
We've reached out to you via email to see if you have ...
will give proper review after using
Previously i gave a 5 star review because their support was good. But im changing to 1 star and also uninstalling because I needed it to be NOT displaying on certain pages. They insist that its already not showing but every device im using is showing. I have lost sales because of this app.
Sorry that you faced this issue. Let us know if you can reinstall the app, and we'll look into it right away! We haven't had other customers complain on this yet, but if you ...
Une semaine après avoir contacté le support pour un popup qui ne s'affiche pas (bug confirmé par l'équipe du module), je n'ai aucun retour, ni aucune correction du problème. Malgré mes nombreuses relances, l'application ne fonctionne pas. Je précise également qu'il semblerait qu'il n'y ait aucun suivi puisqu'à chaque fois que j'ai recontacté le module, le même membre de l'équipe m'a demandé quel ...
Bonjour, Nous vous avons contacté hier et il y a quelques jours pour demander l'accès à votre boutique, mais nous n'avons jamais reçu de réponse. Nous nous excusons pour la g ...
worst
After a few tests, I saw that this app is not GDPR compliant. It is using Google Fonts and can be loaded before the consent popup. In other words, cannot be blocked and there is a potential risk of leaking of IP addresses using Google fonts.
Update April 6, 2023: We've removed the Google Font dependency and are in-touch with the customer to resolve this!
Hi there, this has been escalated and we're looking into ...
Can't add my own email, the email you sent looks like: store123@shop-convert.com.
Useless.
Hey! Thanks for reaching out. You'll see the option to change your sender domain by navigating to Emails > Settings > Sending > From email. Here you can add your own domain ...
Was enjoying it, easy to remove watermark and set up campaign, but after spending time editing the campaign it didn't even show up on my website. Waste of time.
Hi there, if the popup didn't show up on your site it's likely because it was previously closed. Please try clearing your cache or try an incognito browser.