評論 (13,530)

整體評分
4.9
各級評分數量
  • 95% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
2025年1月6日

The app was great for a while, but just disappeared. My shop says that the app is still installed, but there's just a blank screen. I have no idea how long the pop-up hasn't been popping up.... :(

Henna Canada
加拿大
使用應用程式 1年多
CartKit 已回覆 2025年1月9日

Hi there!

We've looked into your account and checked all the settings, Everything looks good. The pop-up is working on your store.

Here's a screenshot: https://share.zight.com/Blum1jZA

2025年1月23日

might be a good App, in case it is working.
Wasn't able to generate a single lead, as the opt-in mail wasn't send. I informed support, but after more then a month, they did not come with a solution

homedecoronwheels
德國
使用應用程式 大約2個月
編輯時間:2025年2月14日

The app's top banner loads 3 seconds later than the other elements, making the design look unprofessional. I contacted support to fix the issue, but they insisted it was loading fine when it clearly isn’t. Instead of addressing the problem, they dismissed my concern. If you're looking for real support, this app is not the right choice.

AgozTech
美國
使用應用程式 4個月
CartKit 已回覆 2024年12月20日

Hi there, we've just reached out to you via live chat. Please note that the bug on your store was fixed yesterday :)

2025年1月16日

Installed their Add to Cart pop up this morning and it has COMPLETELY broken our site. All ADD TO CART buttons on our site have stopped working, so sellers can't buy anything. This is as bad as it gets, and yet there is absolutely no urgency on their part to fix this for us.

We deleted the app but the residual code is still on the site and has essentially SHUT DOWN OUR BUSINESS altogether. Utter garbage of an app with equally abysmal level of customer service.

The White Window Curtains
英國
使用應用程式 大約20小時
2024年9月30日

I've been using the Pop Convert app to create pop-ups and banners for my Shopify store, but it's been a frustrating experience. The app doesn't send any email notifications, which is a major issue for running a business efficiently. I can't be expected to check daily if the emails are working—there should be a system in place to notify users of any issues, but instead, we're left in the dark.

Customer support has been equally disappointing. When I reached out about the email problem, there was little to no help. As a business owner, I need reliable tools that work seamlessly, and unfortunately, this app has fallen short. Would not recommend.

Pangama Jewelry
美國
使用應用程式 5個月
CartKit 已回覆 2024年10月3日

We're so sorry you experienced this. Our email functionality was temporarily disabled due to spammers using our app to send spam emails. We've since resolved the issue and put further safeguards in place to protect our systems. Please get back to us via live chat so that we can make this right for you.

2024年10月16日

Great app but it is missing an essential feature: email confirmation. Without it, people and bots will input fake emails and when you try to send out a newsletter, you will get blocked by spam filters and even shopify for having too many bounced emails.

Peaches and Screams
英國
使用應用程式 8分鐘
CartKit 已回覆 2024年10月19日

Hi there, we've been waiting on Shopify to release double opt-in for App Developers for some time. Please see this thread: https://community.shopify.com/c/customers-discounts-and-orders/trigger-double-opt-in-notification-for-customer-created-via-api/td-p/1578729 . Totally understand the frustration. We will be looking into possible solutions and anticipate double-opt in availability built into Pop Convert in the future. Our CS team will reach out to you as soon as possible!

編輯時間:2024年8月27日

The automation emails do not work. I spent a lot of time creating my templates and its been weeks without an update as to when the automation emails will work. I would ask everyone to look for a different app as they still have not given us an update nor do they know when it will work again.

The 1776® Community
美國
使用應用程式 13天
2024年9月18日

Very bad and buggy! Go ahead...I dare ya to try and create an EXIT POP UP.
After an hour of pulling out your hair and speaking to the customer service and Technical team you're going to write a bad review like I am doing right now. I saved all the chats and screenshot them showing I asked for a supervisor three times and the original Support Tech kept trying to give me solutions that would not work and so he wasn't very well informed about how his position was supposed to be handled with customers. So in researching this app that was about 20 to 30 minutes on YouTube and other sites screwing around putting up up and installing it another 10 or 15 and then wasting over an hour trying to do the mess around on an exit intent at that doesn't work and now spending 5 minutes leaving this bad review. Are you very busy and don't have time to waste like me? Then avoid this app. If you live in your parents basement playing video games all day smoking byd then of course go ahead and try this app

Kurt Thompson
美國
使用應用程式 大約4小時
CartKit 已回覆 2024年9月20日

Hi Kurt, we've just reached out to you. Please reply to our live chat and we'll get this sorted ASAP!!!

2025年2月3日

Ich kann noch nichts weiterempfehelen da ich die App grade erst gefunden habe ich kann jedoch sagen das der Support recht angenehm war.

Glart
德國
使用應用程式 14分鐘
2024年9月6日

will give proper review after using

SiyariJewellers
印度
使用應用程式 大約6小時