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Exceptional customer service, Ada in particular was beyond friendly and helped me A LOT with managing my account and resolving issues with my designs. Plus their product catalog is the most interesting I've found out of all the apps! (Prisca from Italy)
Hi Prisca,
Thank you for your kind words about the app and our site and our colleague! Your review inspires us to approve even better, and glad to know that you're satified with our function and good products .Feel free to contact us if you need our assistance.
- ----POPCUSTOMSteam
help@popcustoms.com
I was having an issue with a particular design plus product. I had installed the app over 5 times and the issue remained. I messaged them in messenger and was a bit impatient and contacted them by email. lol I should have waited they got back to me in messenger within 5 mins and had it all fixed 5 mins later so a total of 10 minutes to fix the technical issue. I give them 5 stars for their customer service alone! They have so much to choose from as well! I haven't made a sale yet but I will and I know they will be great!
Hi Sir ,
Thank you very much for your sincere comments.
We will further strengthen the online reply service, at the same time, thank you for sharing the designs from design-plus of our designers.
I hope your orders will gradually increase in the future!
support@popcustoms.com
POPCUSTOMSteam
My customer and I placed our first order few weeks ago and just received our items recently before Christmas. We was so happy and surprised about our products. The shoes fit perfectly and was on-point; however, the customers hoodies were too small. They order an size 2XL; however they couldn't fit them. It fit like a Large. They was very happy about the quality's even though the material didn't stretch -- the size was not right. We was assuming with products coming from China -- clothes would be correct size, but it wasn't. Overall the service was absolutely good.
Dear ,
Thanks for your real review with experiences . Popcustoms do the sizes from investigation and customers needs including the US /Japan's sizes , then we will refer to the size more to ensure that every customer is satisfied. Thank you !
POPCUSTOMSteam
help@popcustoms.com
Love the variety of products along with their awesome support team. Had one of their team members reach out to me as soon as I began, and they have been super helpful!
Hi BOLTIVERY,
Good day !
Thanks for the awesome review about Popcustoms. We’re so pleased to hear it's working just as it should and that you and your community are enjoying it so much! We’ve passed your kind words on to our product team. If there is anything else we can do, please let us know.✨
- ----POPCUSTOMSteam
help@popcustoms.com
Just got my first couple of items ordered and i must say i am impressed with the quality. I love that they have a timer for production, so i know how long before my order is shipped.. The delivery time and tracking information was great. Still have some concerns with the shipping cost but i guess it will get better as we go along. Strongly recommend.!
It's an honor to get your like and support, we will try to do better! :)
This app works seamlessly with my Shopify store. Popcustoms has an extensive range of quality products, allowing store owners to develop their brand. The customer service and response time are exceptional. The shipping is fast, and all products are trackable. One of the features of my store is footwear; with the variety of styles that Popcustoms offers with the newly featured 3D mockup generator, I'm indeed in the zone.
Keep up the great work you're doing.
Hi!
Thank you for sharing your positive experience with Popcustoms. We are constantly working on developing the 3D Customize Maker and adding more products to our catalog, You can also participate by submitting your requests.We sincerely appreciate your patience!
- Popcustomsteam
Your service and products are very excellent and beautiful, and I was hoping to start an online store based on your services, but there is something that shocked me and prevented this from happening... which is the very high and exaggerated delivery price for the countries of the Middle East, especially Saudi Arabia, as the delivery price alone ranges between $55 $90 depending on the delivery provider And there are only two providers, so there are not many options...Please, provide other delivery service providers who offer cheaper delivery prices, even if the delivery period is between 15-30 days.
UPDATE: I installed this app several months ago but I didn't really have time to create anything with it until recently. They have so many amazing products and I was so excited, but then I saw the shipping costs... the shipping costs are RIDICULOUS! Almost $20 to ship a pair of shoes! I cannot charge my customers that much money for shipping. There is no excuse for this. I dropship with AliExpress all the time, and the shipping costs on that platform are not as high. There is NO EXCUSE to have shipping costs this high, even if the products are being shipped from China. Do better POPCustoms! Fix this problem please.
Dear,
Thank you so much for your kind words about PopCustoms! 🦁 We are so happy to hear that you've had such a seamless experience with us so far and look forward to seeing your program grow and grow 📈!
Thanks for choosing us!
- ----POPCUSTOMSteam
help@popcustoms.com
Nicht alle Waren erhalten und T-Shirts von absoluter schlechter Qualität. Könne ich meinen Kunden niemals verkaufen! Das nächste was ich mache die App wieder löschen