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I am disappointed in the app maker.
They had a problem this week, in August 2024, where their system crashed and lost live poptins. That left our store giving away free product for no reason. I was not notified. I only learned that my poptin wasn't working by visiting my own website for a different reason. Support insisted that they emailed everyone, but I did not receive an email which could have prevented this problem. There was no email in our spam folder as well. This was the most disappointing part. On some other occasions, the product did not work as well and support corrected those issues, but it was frequent. The product is good when it works. I was most upset in the newest incident, which was insulting that they insisted that they emailed. I get all of their emails, but not this one...hmm.
Great app. Lots of emails gained! Great customer service. I had an issue where emails were not being listed as subscribers. Handled in minutes!
This is the best plugin which I found on App store. I tried many plugins to do what I exactly wants, but Failed. So, I fount this plugin which was not working first. Then I talk with there support team (Nirupama) and they guide me to resolve the my problem. Thank you Poptin and Thank you all support team specially (Nirupama).
Excellent app for small businesses with low budget, especially if you operate multiple stores. Consistently brought in additional revenue with the various pop-ups which can be customized for mobile and desktop views. Super prompt and helpful customer service too! Thanks Osama!
I’ve been using this app for over a year now and it has helped me a lot. When I had a problem, the customer service team quickly help me out. Overall, I would highly recommend this app to anyone looking for an easy-to-use Popup tool.
The popup came out the way we were looking for and with the right feel and placement. And the Poptin team are always helpful and ready to make it even better if you have suggestions.
One of the best app to work with where you can customize each and every element to fit your requirement, starting from the backgrounds to adding images, icons, buttons, and many more. One of the great support team who understands the queries and responds with the precise solution you're looking for. Highly recommended!
Nice add, you need to have it on your store. Is super easy to config I thing this thing can boost some sales.
Amazing customer support. Integrated with chaty and works perfectly. Would definitely recommend it to anybody looking to increase their sales
I needed to create cool pop-ups for subscriptions. The interface is super savy and easy to use. Loved it ...