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3 stars because the free account only allows 1,000 views. Website visits count towards your 1,000 views weather the visitor sees a popup or not. So you can run through your 1,000 views in a single day and not have one single customer see a popup. It really makes this app pointless when the visitor doesn't see a popup but you are charged 1 of your 1000 views.
Very misleading. The app description implies that "branded" is included in the free option, and then once you're registered, branded is not included. It's the only reason why I wanted to give it a try - and now I've wasted my time! Buyers beware.
HI :)
Thanks for your feedback!
Please have a look again at all the plans. The free plan has branded popups, and you can see that ALL the paid plans have unbranded popups.
Automatically when you upgrade the credit is removed, which means "Unbranded". We made it clear as possible (We can't show "X" instead of "V" on Shopify's listing page).
It's very easy to use, and the customer service is prompt and helpful. Highly recommend to try this app.
Good Support, I really appreciate the speed of the responses and it is a really good app to use overall
Assistenza è stata perfetta e mi ha aiutato anche in orario fuori lavoro.
We have used Poptin to create email subscription popups on our website. The design wizards have been very simple and seamless to use. I was unsure once I had made the pop up live if it was appearing properly so I used the chat service and Osama from the support team got back to me straight away and even signed up as a subscriber to prove it was working. So far so good with this app, I look forward to continuing to use it going forward.
Great product and wonderful customer service! Their free plan is a great way to test their product on your website.
First of all, and most importantly - the customer service is above and beyond! excellent!
the app itself is amazing, but what makes it even better is knowing u have a team behind it, that has enough patience to solve problems, give feedback and talk to u as a person, and not as a walking wallet.
super recommended!
Fantastic App! Amazing support by developers and whole team. Will definitely be using this App! Well done guys!
Terrible app, terrible owners. Problem started when I paid via paypal and they said it didn't go through, I was given a link to pay through credit card via stripe which went through. After several days of back and forth of not getting popup to work on Shopify, I requested a refund only to be told they do not even see my transaction....WHAT? First thing I did was check Paypal and saw the charge go through, I showed them screenshots and they said Paypal did not reflect it, even tho paypal charged me it didn't get to them, I also checked credit card and saw that one went through too but guess what? Even tho they confirmed payment received by granting me access to the pro plan for several days, Tom the co-founder turned around and said that payment didn't go through either. I felt like I was being pranked, called CC company and initiated a dispute, called paypal and initiated a dispute but wait it gets more interesting, Tom the co founder comes back and said they see a charge that was reversed and that this is fraud because paypal name and credit card name differs and even threatened to report me to shopify and paypal......Isn't it funny that before the dispute they couldn't find either payments but as soon as dispute opened, all of a sudden Tom no longer has amnesia and even has the nerve to call me fraudulent.....DO YOURSELVES A FAVOR STAY FAR FAR AWAY FROM THEM.....I have taken screenshots and printout of our conversations and will be presenting this to shopify to get these people off its platform!