Poptin ‑ Exit & Email Pop Ups

tried to do "send message" pop-up, but encountered in many bugs...feel disappointed cause looks like a nice app...

I really like using this app. Having not worked with pop ups before, it took me a bit to fully get to understand how to use. This said, I love what opportunities it allows me now to do on our site. I had no idea I could target check outs, past clients, etc… and thus app lets me do that. There are a few design features that could be improved upon, but overall, looks and works great.

The app is very easy and simple to use. I had trouble viewing the pop-up at first, so I asked for help from their tech support. They respond in less than 10 minutes and have been very helpful! Apparently, I was just using old cookies and the pop-up was working perfectly on my website

its really easy to use and easy to setup all process. They provide you instant support and solution.

I’m not very good with website applications but I found this app extremely easy to use. The most important thing for me is customer service if you get stuck there’s someone that chat to you and they were very patient with me and they help me straight away. I highly recommend this app

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it is working perfectly. customer service there for you anytime need them.

I wish there was an option to give a zero.

The Worst Customer service ever!!, The App is ok, to be frank, It requires you to install an email system to actually do the work, that means its not self sufficent!

They only provide with a popup!. I mean how is that going to help??! Also Their dashboard is confusing!. They have an integrations TAB but it works hopelessly!.. IT didnt integrate mailchimp, which was actually going to do the work.

SO basically I had some customers put in their email ID when the POPUP came but then they didnt get the code, cause this JUST DOESNT WORK!!.. It was rather negative for me!

I had given a negative review earlier and they forced me to pull it down cause their customer team stopped responding to my queries, and even after I pulled it down, they didnt bother replying.

The exit intent worked like a charm and support responded so quickly :) Really amazed by the app and hope that more will give it a try!

While the layouts looked good and I loved the app I had to ultimately uninstall after only a couple days. New leads were not being added to my Shopify customers or getting the automatic welcome email even though I added the required content box needed for this to happen. I was advised by chat support to uninstall and reinstall - inconvenient and that still didn't work. They then wanted access to my shopify back end to look at it. Too much for a simple pop up.