Overall rating
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable templates, email capture pop-ups, and targeted customer group features. They praise its user-friendly drag-and-drop builder, efficient performance, and aesthetic compatibility with their websites. The app's customer service is noted for its responsiveness and expertise. Features like the reporting dashboard, live chat, and Shopify integration are well-received. Merchants report increased lead conversion and customer base growth. The free version is valued for its comprehensive features for small businesses. The support for different display triggers and country-specific content is also appreciated.

May 21, 2019

I used to use an app named Zipify but it discontinues, so I move on to use this Poptin app to help me create COUNTDOWN DISCOUNT CODE to rush customer order. It 100% awesome, dedicated fast support via live chat, no email needed for long waiting time. Best app ever use. Beautiful design. I am so happy to subscribe to this app.

United States
10 months using the app
June 13, 2020

Really awesome and useful app, and I haven't even scratched the surface of what it has to offer. Many thanks!

Waltham Co.
United States
10 months using the app
December 6, 2022

Super app ! L'équipe est réactive et prend le temps de vous aider. Les possibilités sont nombreuses, tout y est ! Je recommande vivement ! :)

La P'Tibou Box
9 months using the app
January 24, 2021

I really like the poptin app best out of all the ones I’ve tried. Easy to use and plenty of design options!

Missy Pup & Co
United States
9 months using the app
March 21, 2018

Great app! love it with full access and all that you need for your e-commerce store

9 months using the app
November 17, 2020

Coming from a non-tech savvy individual, this is one of the apps I actually don't break a sweat when utilizing. It's easy on the eyes and very easy to follow. PLUS, customer service is fast and wonderful to deal with. We love the integration with Shopify and just makes things better. We are opting for the free plan right now but have an option to use 3 other paid plans, too. Great job, POPTIN!

boone n' crockett childrens clothier
United States
9 months using the app
November 26, 2020

Great app, very useful for any kind of popups (newsletter, visitor leaving website, discount), and very easy to use! I definitely recommend it.

Neptunes Co
9 months using the app
November 24, 2020

Atendimento ótimo com esclarecimento de todas as minhas dúvidas. Respostas rápidas e artigos explicativos.

CrisDietética - Loja Online
9 months using the app
April 16, 2021

Very good changeable pop ups. And very fair offer. Can recommend this app to anyone who needs pop up

9 months using the app
October 22, 2020

New to poptin and had a few issues with code placement for an inline form. After going around in circles for a while, contacted poptin support and the issue was resolved within a few hours.Support were also willing to offer some additional advice that was not directly related to the poptin app.

Ultimate Tropicals
United Kingdom
9 months using the app