Overall rating
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable templates, email capture pop-ups, and targeted customer group features. They praise its user-friendly drag-and-drop builder, efficient performance, and aesthetic compatibility with their websites. The app's customer service is noted for its responsiveness and expertise. Features like the reporting dashboard, live chat, and Shopify integration are well-received. Merchants report increased lead conversion and customer base growth. The free version is valued for its comprehensive features for small businesses. The support for different display triggers and country-specific content is also appreciated.

June 25, 2021

The tools is amazingly easy to use but sometimes still need help from the customer support. Thanks God the customer support very helpful even though still not 24/7 but kudos for the apps and the support team. i will recommend this app to use on shopify

The Wine Community
New Zealand
7 months using the app
December 13, 2020

I needed something that would give me a simple pop-up window to collect emails for my mailing list. Poptin made this very easy and effective with the free plan. It sends emails whenever I get a new sign-up and it integrates with Zapier. And I'm able to customize the look and feel of the pop-up window to make it look nice. All good.

Alexia Viola Napa Valley
United States
6 months using the app
May 26, 2021

Thanks very much to the developers, this's almost the best popup app I have used, especially for the new sellers. Their friendly plan really helps new seller to glow. I think I will glow with popin, thanks a lot for Osama's work, he help me solved the problem about how to display popup in thank you page. it helps me a lot.

Hello Homeinnk
6 months using the app
Edited July 17, 2019

I just started using this app and the service is great and helpful. I like how they have a live chat. Very helpful service

United States
6 months using the app
April 7, 2021

Nice app, really easy to add. Lots of ways to customize and great customer service if needed! We got way more emails with their pop ups!

Atypic Equipment
6 months using the app
July 30, 2021

Very kind and responsive support, they helped me a lot with setting up.
App is deeply customising, a lot of features to target audience on your website. Highly recommend, especially for those who have a few websites, you can connect all of the to one admin panel.

Torokhtiy Weightlifting
United States
6 months using the app
September 22, 2022

This Poptin app is easy to use, easy to edits designs and apart from this this app is providing Great support when you stuck.

United States
6 months using the app
April 18, 2020

Once I added poptin and im on the free plan i got three sales great to keep up with all your business needs in one

Forever Flawless Hair & Beauty
United States
6 months using the app
September 9, 2020

This app is great and the customer service is amazing.
They answer very quickly and help a lot.

6 months using the app
February 3, 2022

Mit Poptin lassen sich leicht und unkompliziert kreative Popups erstellen und genau tracken, wie diese ankommen. Bei Fragen oder Problemen wurde mir unverzüglich geholfen, was ich besonders toll finde.

5 months using the app