Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup, design of pop-ups, and advanced targeting features, particularly the "exit intent popups" which are seen as a game changer for conversions. It's praised for its quick support, ability to build mailing lists, offer subscriber discounts, and its variety of customizable templates. Many appreciate its fast installation, good integrations, and the great free version it offers.

July 30, 2020

Easy to set up with very professional and helpful team. Tried plenty apps out there and Poptin is the only one that suits our business. Thank you Poptin team !

TribeAzul
United States
3 months using the app
November 15, 2021

Right now I am using a simple pop-up triggered by exit intent and its working fine. The customer support is also quick and helpful.

ASTORIIO
Oman
3 months using the app
January 5, 2021

I changed my popup app to Poptin because it has the features I need within the free basic plan, while I was paying for fewer features in my previous app. Installation was quick and automatic - I did not have to do anything manually. But best of all is the support I got - after installing Poptin I found that customer subscriptions were being recorded but left as 'Unsubscribed'. Poptin support was quick to respond to my email and directed me towards the solution. Thank you for your great support.

MyCraftyTouch
Bahrain
3 months using the app
April 5, 2023

Great app for creating email capture pop ups! Easy to install and connect with Shopify store & ESP.

Easy user interface even without coding knowledge. Drag and drop builder & fully customizable templates make it very easy. Nice reporting dashboard too.

Live chat is not based in the U.S. so hours are difficult if you're U.S. based, but if you can stay on late one night to connect with them they are extremely helpful, knowledgeable and friendly. Thanks Benjir :)

The Curiosity Box
United States
3 months using the app
December 24, 2020

it is nice, meets all my need.
1. easy to set up different popups
2. can set when to show or when to close
3. can set different popups for PC/mobile
anyway i am satisfied

Professional Daigou Co
China
3 months using the app
November 19, 2020

Im really amazed that this app even has a free version! Exactly what i needed and extremely easy to set up and use, with flawless integration on my website!

Restok.me
South Africa
3 months using the app
August 9, 2021

Excellent product, customer service and support staff was outstanding! Highly recommend - Thank you for your help!

COOL-J
Australia
3 months using the app
July 8, 2020

This Poptin app is Terrific but a bit confusing on the start. Very accommodating support team, Especially "Nirupama's" she assisted me all the way today - Thank you!

Empire Golf and Sports Shop
Philippines
3 months using the app
July 15, 2021

Good looking app and quick support from them when it wasn't looking right. Lots of good customisation options too. and the editor is really well made!

BigTed Teddies
United Kingdom
3 months using the app
June 11, 2020

Great App! Easy to use and very flexible. It has a lot of options to design and personalize the Pop Ups.

CVital Salud y Bienestar
Colombia
2 months using the app