Kaching Discount Pop‑up Upsell

Exceptional Support. True Ownership, Skill, and Dedication

We’ve been using several Kaching apps for our e-commerce, and I want to call out the outstanding support we received from Dovydas. This was not a simple request, we needed a fully customized redesign of our bundle layout, working across desktop and mobile, with a lot of legacy code from older versions. The situation was complex, fragile, and required far more than basic support.

Dovydas took full ownership from start to finish.
He worked through hundreds of lines of custom code, identified hidden conflicts, fixed several long-standing issues, and helped us refine every detail of the new design until it matched our exact requirements. What impressed me most was his patience, his communication, and his ability to think along with us. He never rushed, never pushed back, and always explained what he was doing. Even when the work required late-night debugging across different devices, he stayed proactive and fully committed.

Beyond technical skill, he showed real care — adjusting his shift to match our timezone, proactively suggesting solutions, and making sure the results worked on every device. In a world where you rarely see true ownership in support, Dovydas really stood out.

If the Kaching team reads this: he is an asset.
If other merchants read this: you’re in good hands.

Highly recommended.

Erikas seriously deserves a raise guys!, always helped me through everything, with all my questions, for every single product and also every hours of the day, always available, this team is truly amazing and always there to make you be fully productive and getting to your ecommerce goals, i would recommend Kaching to every one, truly a quality of life improvement!

Sam

Simple and powerful. The pop-up triggers perfectly - no bugs, no delay, and it blends right into the store design. It helped me convert more add-ons without being pushy. Sebastian from support is awesome, fast, and always helpful.