Kaching Discount Pop‑up Upsell

Erikas seriously deserves a raise guys!, always helped me through everything, with all my questions, for every single product and also every hours of the day, always available, this team is truly amazing and always there to make you be fully productive and getting to your ecommerce goals, i would recommend Kaching to every one, truly a quality of life improvement!

Sam

Exceptional Support. True Ownership, Skill, and Dedication

We’ve been using several Kaching apps for our e-commerce, and I want to call out the outstanding support we received from Dovydas. This was not a simple request, we needed a fully customized redesign of our bundle layout, working across desktop and mobile, with a lot of legacy code from older versions. The situation was complex, fragile, and required far more than basic support.

Dovydas took full ownership from start to finish.
He worked through hundreds of lines of custom code, identified hidden conflicts, fixed several long-standing issues, and helped us refine every detail of the new design until it matched our exact requirements. What impressed me most was his patience, his communication, and his ability to think along with us. He never rushed, never pushed back, and always explained what he was doing. Even when the work required late-night debugging across different devices, he stayed proactive and fully committed.

Beyond technical skill, he showed real care — adjusting his shift to match our timezone, proactively suggesting solutions, and making sure the results worked on every device. In a world where you rarely see true ownership in support, Dovydas really stood out.

If the Kaching team reads this: he is an asset.
If other merchants read this: you’re in good hands.

Highly recommended.

I had a great experience with the customer support team at Kaching Popup. The app itself is very powerful and easy to use for setting up upsells, but what really stood out was the support.

A big thank you to Leva and Sebastian who were both incredibly helpful, quick to respond, and patient while helping me set everything up exactly how I needed. They went above and beyond to answer my questions and made the whole process smooth and stress-free.

Excellent support and a great app overall. Highly recommend!