รีวิว (29)
จำกัดการแสดงผล
-
ตามคะแนน
Very easy to use, and incredibly helped my store get more sales and more interactions, I totally recommend this to everyone!
Happy with the results, easy to create with and beautiful popup.
Great. Fast and Easy to use. We have used Popupsmart often to add splash page offers to our website. Always easy to set up and worked well. Very happy.
Popupsmart has been one of the best Shopify apps I've used. No issues connecting to my Shopify and HubSpot, great customizations, and the support has been incredible. I get replies back immediately and they even helped me write a bit of custom code to get my popup looking exactly how I wanted. Highly recommend. Thanks, Popupsmart!
Hello,
Thank you so much for your kind words! We're thrilled to hear that Popupsmart has been one of the best apps you've used on Shopify. It's great to know the integration with Shopify and HubSpot went smoothly and that you’ve enjoyed the customization features.
Our team is always happy to go the extra mile, so we're especially glad we could help with the custom code to get your popup just right.
We truly appreciate your recommendation and support — it means a lot to us!
Such a functional and versatile popup builder I thought at first. Really enjoyed the way you can customize your campaigns at so many levels.
But then it started to glitch and after reaching out to support stopped displaying at all. There's no option to simply cancel your paid plan and you have to reach out to them by email.
Thank you for sharing your experience — we really appreciate your honest feedback.
We’re truly sorry to hear about the technical issues and the inconvenience you faced when trying to cancel your plan. That’s definitely not the experience we want for our users. Our team is currently reviewing this to make sure everything works smoothly and more transparently moving forward.
If you still need assistance with anything at all, please don’t hesitate to reach out — we’d love the chance to make things right.
Thanks again for your valuable feedback — it helps us improve.
I installed app a few days ago. I got held up with settings- did not understand percent setting in trigger. no explanation available. I attempted to contact by email and the support chat. Days later no response. thanks for wasting my time. Shopify you need to start vetting these useless apps and verifying reviews. Do you think I enjoy sitting here trying broken useless apps. major annoyance.
Hello,
Thank you for your feedback, and we're genuinely sorry to hear about the frustration you experienced.
We want to clarify that while we offer 24/7 support through our AI-powered chatbot, our human support team steps in when a request is escalated through the chat widget. In this case, our chatbot accurately responded to your queries based on the available information, but no request for human support was submitted — so our team wasn't alerted to follow up directly.
We understand that the "percent" trigger setting could use clearer explanation, and we’re actively working on improving in-app guidance to make setup easier for everyone.
Your time is valuable, and we're sorry this wasn’t the smooth experience we aim to provide. Thank you again for your honest feedback — it helps us grow and improve.
not really working..
Hi,
Thank you for your feedback, and we're truly sorry to hear that you had a negative experience with our Shopify app.
We’d love to better understand the issue you encountered so we can assist you more effectively. If you could provide a bit more detail about the problem, we’d be happy to look into it and work on a solution right away.
Please email us at support@popupsmart.com
Popupsmart has found a place in my toolkit. The targeting options are user-friendly, and it seems to be working well for my store. Thanks for providing a functional solution.
Since the day we started using Popupsmart, our operational processes have accelerated considerably. With the exit intent popups we created quickly with Popupsmart’s easy interface, we were able to increase our conversion rates by significant amounts.
We are happy to work with you as a partner for a long time. Thank you very much for your feedback here. We are trying to provide better service with your feedback. You can always reach us through support channels.
'So good! I have been searching for a way how to easily add promotions, run campaigns, and collect feedback from clients on my Shopify website for a long time, and I am super happy that I came across Popupsmart. Thumbs up!'
Thank you very much for your review:)