CartHook Upsells

CartHook Upsells

Rezensionen (96)

Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 88 % der Bewertungen sind 5 Sterne
  • 1 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 2 % der Bewertungen sind 2 Sterne
  • 7 % der Bewertungen sind 1 Sterne
17. November 2020

This app used to be so much better. I think Shopify made them change it all up and now it really sucks. We're not getting any conversions on our post purchase upsells anymore. I wish we could have access to the old version as we were one of the first customers.

TheCustomGoodsCo
Vereinigte Staaten
20 tage mit der App
CartHook hat geantwortet 19. November 2020

I'm sorry to hear that you aren't having a great experience with our new app. I'd love to make it right and have our support team look into why you aren't seeing any conversions. If you're open to discussing this further, please reach out to us at help@carthook.com. We're here to help!

Bearbeitet am 26. Februar 2021

I have been with Carthook in the past, and they have always had a very severe attitude problem when their app has a bug and doesn't work properly. In my most recent case, there was an issue with the custom tracking code. I reached out to them, and after 30 back-and-forth emails PLUS a rude and incompetent customer service, the CEO decided to revoke the account. PLUS, they also overbilled me, BANNED my account and refused to refund me. I have spent over 1,000 dollars on wasted ad spend, and will now proceed to opening a dispute with them. The current carthook version is a total joke too. The whole purpose of an upsell app is to make you more money. HOWEVER, due to the extremely slow load speed, the app will murder your conversions- Amazon has done a study to show that for every 1s longer an app takes to load, it will kill your conversion by about 10%. Carthook takes about 6s to load- 3s more than shopify's native checkout pages and that means you earn 30% less. This app will cost you more money than it can make you. All in, don't bother wasting your time giving this app a try.

Invulnerableimmunity
Singapur
7 tage mit der App
23. August 2021

Excellent Shopify App -- Does a stellar job for the whole Post Purchase Offer process, from the configuration of the upsells all the way to the analytics. Setup couldn't be easier and a HUGE +1 on their customer service, basically unparalleled when it comes to Shopify Apps. Thank you CartHook team!

Mockingbird
Vereinigte Staaten
Etwa 6 stunden mit der App
CartHook hat geantwortet 23. August 2021

Thank you, Mockingbird! We are so glad you find the app easy to use and our support team to be helpful.

We are delighted to have you on board!

26. November 2020

Would be great IF it supported multi currency and would allow you to add collections rather on a product by product basis

The Swift Fly Fishing Company
Neuseeland
2 tage mit der App
CartHook hat geantwortet 2. Dezember 2020

Thank you for the review and your honesty. We hear you on multicurrency and collection support. We're hopeful Shopify will open up support for both features in early 2021. Let's keep in touch; we'd love to have you back!

Bearbeitet am 10. Februar 2021

Extremely slow load speed. It will cause your sales to drop, effectively losing you money. 1/5, I will not recommend this app to anyone except my worst enemies. Lol.

zapcards
Vereinigte Staaten
5 minuten mit der App
17. Mai 2024

Ryze Superfoods
Vereinigte Staaten
Ein tag mit der App