Valutazione complessiva
4,6
Numero di recensioni per livello
  • Il 76% delle recensioni ha 5 stelle
  • Il 2% delle recensioni ha 4 stelle
  • Il 4% delle recensioni ha 3 stelle
  • Il 4% delle recensioni ha 2 stelle
  • Il 13% delle recensioni ha 1 stelle
Data modifica: 17 febbraio 2021

This app def is slow and the design options are pretty bad for building brand trust. They really need to invest in having 5 solid templates for us to pick from that are done well. Also, the app doesn't work with Recharge subscriptions (which other upsells like Zipify do offer– I've seen it in action). On a PLUS, it has increased my average order, which is nice. Yet I prob won't be staying around much longer if they don't start working on the issues I described above.

Simple Green Smoothies Official Store
Stati Uniti
4 mesi di utilizzo dell’app
CartHook ha risposto 17 febbraio 2021

Hi Simple Green Smoothies, thank you for the review and glad to hear your AOV has increased with the use of our app!

Great news, we have some really great offer editor updates coming up in our next release. The good thing about our post-purchase offers is they automatically inherit your store's theme and styling so they fit in seamlessly with your checkout flow.

As for subscriptions, this is currently a limitation for all one-click post-purchase offer apps since all payment processing is handled via Shopify. They've assured us they are working on a resolution soon.

Please feel free to reach out to us via in-app chat or at help@carthook.com if you need anything at all!

17 novembre 2020

This app used to be so much better. I think Shopify made them change it all up and now it really sucks. We're not getting any conversions on our post purchase upsells anymore. I wish we could have access to the old version as we were one of the first customers.

TheCustomGoodsCo
Stati Uniti
20 giorni di utilizzo dell’app
CartHook ha risposto 19 novembre 2020

I'm sorry to hear that you aren't having a great experience with our new app. I'd love to make it right and have our support team look into why you aren't seeing any conversions. If you're open to discussing this further, please reach out to us at help@carthook.com. We're here to help!