RT: Post Purchase Survey , 77 avaliações
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Doesn't work
We're incredibly grateful for this application. The look and style is perfect, and it's free. Lovely app and while it needed a little setting up, it was easy. The instructions were clear and the app works perfectly. Thank you.
Great app - only thing to improve would be a free text field so people can give real insights
Not working anymore.
I have installed the application on my page, configured the survey and enabled the application and after 3 simulated purchases the survey is not displayed.
Is the app working? Or is there a step I skipped?
Good app, but it stopped working in Jan 2024, I wish they told us how to fix it. We had to fix it ourselves
Not working anymore since a few days...
App dashboard/reports are not loading.
Hi papercrush,
Thanks for bringing the app performance issues to our attention. We're truly sorry that you haven't been able to access your dashboard and reports for the past few days.
We experienced some temporary instability due to high demand, which caused the app to slow down. We immediately identified the issue, implemented additional server capacity, and are happy to report that the app is now functioning smoothly again. All your dashboards and reports are now accessible.
To prevent similar situations in the future, we've taken proactive steps by scaling our infrastructure. We're committed to providing a consistently reliable experience for our users.
We value your business and appreciate your understanding. If you have any questions or need help, please don't hesitate to contact our support team.
Best regards,
RoarTheme.
very good app
Easy to set up. I expect this to let me know how many orders I get from each platform. I definitely recommend this
Fantastic support! Quick responses. They helped debug an issue in my store. I highly recommend this group.