RT: Post Purchase Survey

RT: Post Purchase Survey

Price: Free
Rating (4.4)
Reviews
Developer

Highlights

Built for your business
  • Use directly in Shopify admin

About this app

Launched

March 2, 2021

Languages

English

Create a post-purchase survey. Get to know customers' experience to make the products better.

What could you tell me about your customers if I asked you these few simple questions: Where do most of them find out about you? Who else do they consider buying from? What product are they looking for next? If you’re not the brand that knows the most about your customers then some other brands are, and that’s a huge advantage. This app provides a tool to grow your business, and why understanding your customers’ experience is essential to creating better products.

What could you tell me about your customers if I asked you these few simple questions: Where do most of them find out about you? Who else do they consider buying from? What product are they looking for next? If you’re not the brand that knows the most about your customers then some other brands are, and that’s a huge advantage. This app provides a tool to grow your business, and why understanding your customers’ experience is essential to creating better products. more
  • Customisable survey question
  • Survey revenue analysis
  • Works with all themes

77 reviews

Overall rating
4.4
Counts per rating level
  • 92% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
December 29, 2023

Doesn't work

GymSupplements.co.uk
United Kingdom
Almost 2 years using the app
November 11, 2023

Great app - only thing to improve would be a free text field so people can give real insights

STRAPIFY
Australia
About 2 years using the app
January 4, 2024

Not working anymore.

Remy & Virgin
United States
4 months using the app
January 23, 2024

I have installed the application on my page, configured the survey and enabled the application and after 3 simulated purchases the survey is not displayed.
Is the app working? Or is there a step I skipped?

Peluches Gil
Mexico
About 1 hour using the app
November 6, 2023

Not working anymore since a few days...
App dashboard/reports are not loading.

papercrush
Germany
19 days using the app
RoarTheme replied December 12, 2023

Hi papercrush,

Thanks for bringing the app performance issues to our attention. We're truly sorry that you haven't been able to access your dashboard and reports for the past few days.

We experienced some temporary instability due to high demand, which caused the app to slow down. We immediately identified the issue, implemented additional server capacity, and are happy to report that the app is now functioning smoothly again. All your dashboards and reports are now accessible.

To prevent similar situations in the future, we've taken proactive steps by scaling our infrastructure. We're committed to providing a consistently reliable experience for our users.

We value your business and appreciate your understanding. If you have any questions or need help, please don't hesitate to contact our support team.

Best regards,
RoarTheme.

About this app

Launched

March 2, 2021

Languages

English

Built by RoarTheme

About RoarTheme

4.8 average rating

7 years building apps for the Shopify App Store

One Verandah Building, District 2, Ho Chi Minh, 700000, VN

Support

Send a message

app@roartheme.com

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