Enquête Post‑Achat Hulk
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Amazing app! We've been using it for a few weeks to find out if the whole payment process and payment gateways are working properly and of customer had any issue during the process and it's been amazingly helpful. And since it is a very friendly and simple form, our customer love to answer it, because it only takes them about 8 seconds. Love it!
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!
Please let us know if we can help with anything else!
I'm really happy with this app - it's easy to use, and I'm getting way more surveys filled out than I expected. Great job. My only niggle is that I wish the survey results were sent in the notification email, it would save me time in having to log into my store, go to apps, find the survey app, find the most recent survey & click on it. Please add this !
Hi there! Thanks so much for taking the time to leave us a review. Your feedback helps us get better. We'll definitely consider it for our next update!
Excellent app for free - captures data and you can ask any question you like, with multiple choice options or free text input box.. and you can export the data to spreadsheet format for further analysis! Our customers use it often and it has provided some useful info for missing features on our site and frustration points within the checkout process. Thank you!
Thanks so much for your kind words. Our app can provide you meaningful insights to improve your customer journey. All the best for that!
Feel free to contact us whenever as we are always standing by to help.
Great app! Incredibly easy to install, and must be easy for customers as well because the response rate so far is very high. We're getting useful information from customers without any hassle at all. Only thing that could be improved would be to have the feedback included in the email notification that says 'you've got survey feedback' so we don't have to navigate to the app every time to view the response.
Hey there, thanks so much for the review; we're so happy to hear you're loving our app! We love the simple feedback form setup, and are glad you've been utilizing it. :-)
You can also reach out to our support team - they're always willing to help how they can, and are able to do some minor style changes if you had anything in mind. :-)
We have flagged the email notification feature to our product team. We will get in touch with you as soon as we get an update from the team regarding the implementation.
Thank you so much for providing your feedback!
I love the fact that HulkApps gives you a workable app with all the features completely free. We were actually paying for additional services, apps, and platforms, and we've switched to the HulkApps for almost all of it.
I ran into my first issue recently and they were so fast and professional about fixing it, keeping me diligent on updates. Excellent customer service, excellent app, and excellent features make this a complete 5-star option you should use.
Thanks so much for the kind words! We really appreciate the review and are so glad to hear you're loving the app. We definitely pride ourselves on offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!
The app rolled out a new update as I had the app since 2019 so it caused the form to stop working form February 2022. Since then, I have spent almost 2 weeks trying to get the form resolved by liaising with the team directly. I have sent over screen recordings and placed several test orders. The team refuse to follow resolutions to get it fixed. I have proposed solutions such as raising a fresh test order but they refuse to solve this. They keep blaming devices. This is the longest length of an unsolved issue with an app I have ever faced.
Hi there, I just wanted to apologize that our installer didn't work correctly.
Our manager has reached out to you to help with the issues that you are facing. Please get back to him when you can and we assure you that your issues will be resolved in less than 48 hours.
Thank you,
Great app free and basic does exactly what it says on the tin - seems to install well across different sites
Hey there, Thank you for your kind words. We're beyond happy to hear that you're enjoying Post Purchase app!
Easy to use and set up, just finished the install. Pretty intuitive! Can't wait to start getting results!
Thanks so much for the kind words! HulkApps are known to be super easy to use. Please don't hesitate to reach out should you have any other questions about Post Purchase Survey, or any of our other apps!
Best of luck with your business!
So easy to set up, can't wait to start getting some feedback from customers and getting some better results!
The app looks great on your store! Thanks so much for the review, we wish you all the very best with your business! We look forward to seeing your continued success.
Provides useful feedback about the customer's experience with our products and allows us to make better business decisions on product selections
Thank you so much for the review! We are thrilled that our app provides you with useful feedback and gives you the opportunity to make better business decisions.
We truly appreciate your support and feedback!
Have a great day!
HulkApps Team
