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See i normally don't type reviews but wow it was so easy to set up, thanks for making it freeeeeeeee
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)
Please let us know if we can assist with anything else! We look forward to seeing your continued success!
I used this app to understand my customers better, it looks very basic, but very efficient. I got really high response rate(46%) with it. Highly recommend.
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get a really high response rate from our awesome free app! We appreciate the kind words. :-)
Please let us know if we can help with anything else!
This app is so easy to use yet it has brought me thousands of dollars in extra revenue because I know my customer better now. Only thing I wish to be added is a preview of the live store's questions!
Hey there, thanks so much for the review; we totally agree with your feedback. We've flagged this as a feature request to our Product Team. If our product team decides to implement this, we'll get in touch!
Let me know if I can help with anything else.
Love this app! Helps me get some immediate feedback from my customers about how they heard of us and what they are looking for from us! SO useful and so easy to set up!
We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.
Gamechanger for my business! I am just starting my online clothing store so it provides vital information about my customer experience including how they found my store and overall feeling about my brand. Very simple to install.
This review made our day! We are thrilled that you're getting great responses from your customers. Thank you so much for taking the time to leave us this amazing review!
If you face any issues with Shopify, feel free to reach out to us for professional help!
This app has helped to capture customer feedback after making their purchase in how they found us and share other user feedback to increase marketing avenues and team recognition. Thank you for making this app easy to use, it is such a useful value for us. I highly recommend this for your business at any stage.
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so please don't hesitate to reach out should you have any questions about the Post-purchase survey app or any of our other apps!!
Please let us know if we can help with anything else!
The best, it helps me a lot with my customers, to know what they dislike and like
great app for the store
awesome tech support!
Hey there, thanks so much for the review; we're so happy to hear you're loving our Post-purchase Survey app! You can also reach out to our support team - they're always willing to help how they can, and are able to do some minor style changes if you had anything in mind. :-)
Thank you for excellent Tech Support/Customer Service, very much appreciated. Looking forward for your updated PRO version.
The app looks great on your store! Thanks so much for the review, and please let us know if you need any assistance :D
The survery was easy to construct and this is good for understanding what my client needs. TQ for providing such a great free app!
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to use this app for fulfilling your client's store needs. We appreciate the kind words.
Please don't hesitate to drop a mail if you ever need any assistance from our awesome support team! :-)
Great app! Incredibly easy to install, and must be easy for customers as well because the response rate so far is very high. We're getting useful information from customers without any hassle at all. Only thing that could be improved would be to have the feedback included in the email notification that says 'you've got survey feedback' so we don't have to navigate to the app every time to view the response.
Hey there, thanks so much for the review; we're so happy to hear you're loving our app! We love the simple feedback form setup, and are glad you've been utilizing it. :-)
You can also reach out to our support team - they're always willing to help how they can, and are able to do some minor style changes if you had anything in mind. :-)
We have flagged the email notification feature to our product team. We will get in touch with you as soon as we get an update from the team regarding the implementation.
Thank you so much for providing your feedback!