NPS 구매 후 설문조사

NPS 구매 후 설문조사

리뷰 (69)

전체 평점
4.8
평점 수준당 개수
  • 평점의 86%가 별 5개입니다
  • 평점의 9%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 4%가 별 1개입니다
2025년 12월 14일

Just installed this app. I had some questions and their customer service agent, Juan, was very quick to help me through several questions I had. I had my survey up and running within minutes! I am excited to use their post purchase survey to improve my customer service and flush out trouble spots.

Ellie and Mac
미국
앱 사용 기간 대략 1시간
2025년 11월 11일

They responded pretty fast on the chat and the process was super easy. Christian helped us installing the app as we needed to upgrade our thank you page for the app to work. Thank you!

Abacus Sportswear US
미국
앱 사용 기간 7일
2025년 5월 23일

Great app, very useful and simple. Very quick and efficient service. And it is free!

Anthos Crafts
그리스
앱 사용 기간 5년 초과
답글 HulkApps개 2025년 9월 22일

Thank you for sharing your feedback! Your support means a lot to us at HulkApps.

2023년 11월 19일

Works as expected

The Great Game
영국
앱 사용 기간 3년 초과
답글 HulkApps개 2023년 12월 4일

Thank you for your positive review! We're glad to hear that the Hulk NPS Post Purchase Survey app is working as expected for you. We strive to provide a seamless user experience, so it's fantastic to know that we've met your expectations. Your feedback really matters to us in our ongoing efforts to provide top-notch service. Thank you once again for taking the time to leave us a review.

Best wishes,
The HulkApps Team

2023년 8월 1일

Extremely useful app for attribution and customer insights to inform our marketing mic moving forwards.

Gozney US
미국
앱 사용 기간 3년 초과
답글 HulkApps개 2023년 8월 30일

Thank you for taking the time to leave a review for our app. We are so happy to hear that you have enjoyed using our app and that it has been useful for you! We are always looking to make improvements and your feedback is invaluable for that. If you ever have any further suggestions or comments, please let us know. Thank you again for your support.

2023년 12월 8일

Die zwingen mich dazu daher .... Die zwingen mich dazu daher .... Die zwingen mich dazu daher ....

Genkidama.de - Anime Onlin Shop
독일
앱 사용 기간 대략 3년
답글 HulkApps개 2023년 12월 11일

We're truly sorry to hear about your experience with our Hulk NPS Post Purchase Survey. We understand that your interaction with our app did not meet your expectations, and for that, we sincerely apologize. It seems like there might be a misunderstanding and we urge you to reach out to our support team who are equipped to assist you better. Reassuringly, we're actively working to provide a better user experience. Your feedback helps us immensely in this process.

Danke, dass Sie uns die Gelegenheit gegeben haben, es richtig zu machen.

Viele Grüße,
Das HulkApps-Team

2024년 3월 12일

This app works perfectly and does what it says. We get lots of feedback on our post purchase survey, which has helped steer our business to new opportunities!

Royal Mallard
미국
앱 사용 기간 대략 3년
2024년 1월 24일

Really good app, support were very helpful when we had an issue. Been running for years and it's been good the whole time.

The Real Leather Company
영국
앱 사용 기간 2년 초과
2022년 4월 26일

The app rolled out a new update as I had the app since 2019 so it caused the form to stop working form February 2022. Since then, I have spent almost 2 weeks trying to get the form resolved by liaising with the team directly. I have sent over screen recordings and placed several test orders. The team refuse to follow resolutions to get it fixed. I have proposed solutions such as raising a fresh test order but they refuse to solve this. They keep blaming devices. This is the longest length of an unsolved issue with an app I have ever faced.

Story of Elegance
영국
앱 사용 기간 2년 초과
답글 HulkApps개 2022년 5월 31일

Hi there, I just wanted to apologize that our installer didn't work correctly.

Our manager has reached out to you to help with the issues that you are facing. Please get back to him when you can and we assure you that your issues will be resolved in less than 48 hours.

Thank you,

2023년 4월 22일

Provides useful feedback about the customer's experience with our products and allows us to make better business decisions on product selections

This Is It Hair World
미국
앱 사용 기간 거의 2년
답글 HulkApps개 2023년 5월 25일

Thank you so much for the review! We are thrilled that our app provides you with useful feedback and gives you the opportunity to make better business decisions.

We truly appreciate your support and feedback!

Have a great day!

HulkApps Team