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Very good App to analyse where the user comes from or what you can improve in user experience. It's easy to use and concentrates on the most important things
Thank you for your review, highly appreciate your support :)
App is very useful and functional. Best thing: it had a little error which I reported to customer service. Extremely friendly and very helpful. They finally fixed the problem, which makes the app even better.
Thank you for your wonderful review!
We are delighted to hear that our customer service team was friendly and helpful in assisting you with the issue you reported. We strive to ensure our customers have the best experience with our app and we are thrilled to have remedied this issue.
We appreciate your feedback and we thank you for your patience and continued loyalty.
I love this app, thanks for making it free, it allows me to understand the point of view of my customers better and more effectively understand where the traffic is coming from.
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. Please continue using our apps and if you ever need any help, don't hesitate to reach out to us on support@hulkcode.com.
I'm really happy with this app - it's easy to use, and I'm getting way more surveys filled out than I expected. Great job. My only niggle is that I wish the survey results were sent in the notification email, it would save me time in having to log into my store, go to apps, find the survey app, find the most recent survey & click on it. Please add this !
Hi there! Thanks so much for taking the time to leave us a review. Your feedback helps us get better. We'll definitely consider it for our next update!
I had an issue just after installing the app cause the submit button didn't works. I contacted the support which was really effective! They solved the problem in one day.
Regarding the app, it was really easy ton configure.
Not sure about a translation option => that can be improved.
An easy fonctionnality which i'm sure is interesting for both customer et merchant.
The app looks great on your store! Thanks so much for the review. We're very happy to hear that you were able to get an awesome experience from some of our great specialists!
Please let us know if we can help with anything else!
Great after purchase service. I raised a support ticket because my app was showing up blank to me, very quickly they checked it out and it was there, I was just needed to wait for the page to load...great job support.
Thanks so much for giving us an opportunity to assist you. Please let us know if you need anything else! We are always standing by to help. :)
Ok Hulkapp is in a roll! This is another app., I just had to have. Awesome as always Hulkapp/developers!
Thank you so much for taking the time to leave us this amazing review!
Thank you so much! Easy to use, to the point and FREE! It really helps understanding our customers.
Hey there, thanks so much for the review; we're so happy to hear you're finding our app useful to understand your audience needs! We love the simplistic interface the app has, and are glad you've been a fan of it too. :-)
EASY. Apps that are free and simplified make the Shopify Development even better. This is a critical component to figuring out where customer satisfaction is.
The app looks great on your store! We really appreciate the review, and are so glad to hear you're enjoying using the app.
Best of luck with your business! We look forward to seeing an increase in customer satisfaction while using Post Purchase Survey!
I love the fact that HulkApps gives you a workable app with all the features completely free. We were actually paying for additional services, apps, and platforms, and we've switched to the HulkApps for almost all of it.
I ran into my first issue recently and they were so fast and professional about fixing it, keeping me diligent on updates. Excellent customer service, excellent app, and excellent features make this a complete 5-star option you should use.
Thanks so much for the kind words! We really appreciate the review and are so glad to hear you're loving the app. We definitely pride ourselves on offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!