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This was super easy to use and exactly what I needed! I didn't need a bunch of bells and whistles and this fit what I was looking for perfectly.
Thanks so much for the kind words! We really appreciate the review and are so glad to hear you're loving the app :)
Very easy to install but gives us the data we wanted to better understand our customers. Post-purchase makes more sense for us since we do not want to bombard with questions pre-purchase since that might hurt conversion rates.
Thank you for your perfect 5-star rating! We are delighted that our Hulk NPS Post Purchase Survey is meeting your business needs effectively. Understanding the unique preferences of our clients is our primary goal. We're glad to hear that you find the installation easy and that the data you've been receiving has been useful – that's, after all, what we designed it for! To make sure that we continually serve you better, your insight regarding the timing of surveys is invaluable.
Keep enjoying our app and if there's anything more you need assistance with – we're always here to help. Thanks again for your valuable feedback!
- The HulkApps Team
This app is really good. Super simple to set up. Unobtrusive to the customer experience. Slots perfectly into the 'thank you' page. I got immediate results.
I've been looking for surveys for ages...but everything was expensive and over the top. This is simple.
We’re glad you loved our Free Post Purchase Survey App. It’s one of our newer offerings, so if you ever have additional feedback, please don’t hesitate to reach out via support@hulkcode.com
I really can't say enough about Hulk Apps application tools. Not only do they offer a variety of applications but applications that are actually very useful & simplistic.
Thanks so much for the kind words! We really appreciate the review and are so glad to hear you're loving the simplicity that this app offers. We will build this app together as we go along, but for now, it's a good way to organize a simple survey for listening to your customers!
You can also reach out to our support team - they're always willing to help how they can, and are able to do some minor style changes if you had anything in mind. :-)
If you're looking for a really simple post-purchase survey, this is really perfect. Easy to use and does the trick. Over 50% of our customers have answered our simple survey and it has given us greater insight into how we've acquired them.
The app looks great on your store! Thanks so much for the review, we're so happy to hear you're loving our NPS post-purchase survey app!
You can also reach out to our support team - they're willing to help however they can! They are capable enough to do minor style changes - if you had anything in mind :-)
I would have wished to be able to find this app earlier on. This add-on helped us get a post-purchase survey up and running within 10 min with out any problems. Highly recommend.
Thanks so much for the kind words! We really appreciate the review and are so glad to hear you're loving our priority support add-on!
Have a beautiful day ahead. :)
I have just done installation after using another of the great Hulk products, it was a breeze...looking forward to using it.
Hey there, thanks so much for the review; we're so happy to hear you're loving our Post-Purchase Survey app! We love the simplicity our apps bring, and are glad you've been utilizing multiple apps from us. :-)
We are using this app to run a simple post purchase survey to find out how our users found us, primarily for marketing attribution needs. It works pretty neatly and is already helping us with new insights. Importantly, the survey loads pretty fast on the order success page thus ensuring we don't miss the opportunity to get user feedback. One of the other paid apps was actually slower than this, which is free! BTW, one feature that they could add (as a premium/paid feature perhaps) is the ability to show the survey only for new customers. That would be awesome. But, I am not complaining. This is a great free app that does what it promises!
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app for its simplicity and speed. We really appreciate it.
Your request for a conditional survey has been flagged to our Product Team. We will get in touch when we implement this feature!
Thank you!
Very useful to get real feedback and new ideas from the customer what they want. I recommend this all Indian stores
Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)
This App works really well, easy to set up and very clean. Worked exactly as expected with no stress and I check it often. My only wish is that I could delete customer feedback more than one at a time, they build up quick!
Thanks so much for the kind words! We really appreciate the review and are so glad to hear you're loving the app. Thank you for bringing to our attention that you want the option to remove feedback in bulk. No worries though! I've flagged this as a feature request to our Product Team. If our product team decides to implement this, we'll get in touch!
Let us know if we can help with anything else.