Hulk购买后调查
符合 Shopify 在速度、易用性和商家价值方面的最高质量标准
优化
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Great app, especially since its free.
It would be great if the data was shown not only in an excel-sheet, but also in the app itself with some diagrams. Maybe in a paid version?
Hi there! Thanks so much for taking the time to leave us a review and for letting us know about the need for showing insights within the app. Your feedback helps us get better. We are looking into this feature and hope to release it in our future updates.
Let us know if we can help with anything else.
Super App mit wertvollen Funktionen für den Post-Purchase Survey! Alle Funktionen sind übersichtlich und gut anpassbar.
Hi,
Thank you for your feedback! We are happy you find our app helpful and clear since that is our goal!
Should you need anything, please let us know!
Kind regards :)
Works good in our store. It helps to improve and not do decisions on suggestions but on facts.......
Hi there, thank you for the review! Please reach out if you need any other assistance!
I had an issue just after installing the app cause the submit button didn't works. I contacted the support which was really effective! They solved the problem in one day.
Regarding the app, it was really easy ton configure.
Not sure about a translation option => that can be improved.
An easy fonctionnality which i'm sure is interesting for both customer et merchant.
The app looks great on your store! Thanks so much for the review. We're very happy to hear that you were able to get an awesome experience from some of our great specialists!
Please let us know if we can help with anything else!
I highly recommend this app, It helped us to collect important post-purchase survey data from our customers. The team is responsive and very nice.
Thanks so much for your kind words! Feel free to contact us whenever as we are always standing by to help.
Great looking app, and when I had an issue with launching it, the support team was very responsive! Thumbs up!
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!
Please let us know if we can help with anything else!
Although it is useful, it's not as user friendly as Zoho. The responses are not organized in an easy to read manner. Organizing responses in pie charts or line graphs would make it easier to read.
Hi there!
Thank you for your feedback.
We are sorry parts of our app didn't meet your expectations.
This will definitely be added to our improvements list.
App funktioniert super und arbeitet zuverlässig. Leider fehlen noch ein paar Features, wie die freie Übersetzung in andere Sprachen oder der Export von bestimmten Daten - aktuell muss man immer ALLE Daten komplett exportieren und dann bearbeiten.
Hi there!
Thank you for your feedback and your input! We really appreciate it and always try to implement new ideas with our updates.
If you need any assistance, please do let us know!
Best regards :)
GREAT
Hello! Thanks so much for sharing your feedback with us- we're thrilled to hear that you find our Hulk NPS Post Purchase Survey great! We take pride in providing top-notch services to our customers. Since you've given us a 4-star rating, we assume there's room for us to make your experience even better. Your feedback is essential to helping us improve, so if you could share any details where we could enhance or if you had any issues, our support team is willing and ready to help. Thanks once again for your support!
Best regards,
The HulkApps Team
App worked for the first couple of hours, then the app dashboard would not load. I couldn't see any customer survey submissions or make any changes to the app. Deleting was the only option as you can do this from Shopify without entering the app.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate it if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.