Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
February 21, 2022

My review is related to the support I just received. I ran into an issue which prevented me from saving changes, Ahmed came to the rescue and resolved the problem in a matter of minutes. I'm not able to save again. The Post Purchase survey has also been very useful for us to get valuable insight into our customers likes and dislikes.

Wonder & Awe
United Kingdom
Almost 2 years using the app
HulkApps.com replied May 31, 2022

Happy to hear you are enjoying our app! We will always be here to support you. Your feedback would surely put a smile on Ahmed's face.

November 19, 2019

Very easy to install but gives us the data we wanted to better understand our customers. Post-purchase makes more sense for us since we do not want to bombard with questions pre-purchase since that might hurt conversion rates.

Can Lights
United States
Almost 2 years using the app
HulkApps.com replied December 8, 2023

Thank you for your perfect 5-star rating! We are delighted that our Hulk NPS Post Purchase Survey is meeting your business needs effectively. Understanding the unique preferences of our clients is our primary goal. We're glad to hear that you find the installation easy and that the data you've been receiving has been useful – that's, after all, what we designed it for! To make sure that we continually serve you better, your insight regarding the timing of surveys is invaluable.

Keep enjoying our app and if there's anything more you need assistance with – we're always here to help. Thanks again for your valuable feedback!

- The HulkApps Team

September 5, 2020

This app is amazing. It's allowed me to ask my customers questions that have helped me SO much with running ads as well as our business overall. Thanks :)

Momma's Shop
United States
Almost 2 years using the app
HulkApps.com replied September 8, 2020

Thank you so much for taking the time to leave us this amazing review.

September 5, 2019

This app is really good. Super simple to set up. Unobtrusive to the customer experience. Slots perfectly into the 'thank you' page. I got immediate results.
I've been looking for surveys for ages...but everything was expensive and over the top. This is simple.

Morse Toad
United Kingdom
Almost 2 years using the app
HulkApps.com replied September 5, 2019

We’re glad you loved our Free Post Purchase Survey App. It’s one of our newer offerings, so if you ever have additional feedback, please don’t hesitate to reach out via support@hulkcode.com

December 19, 2019

I really can't say enough about Hulk Apps application tools. Not only do they offer a variety of applications but applications that are actually very useful & simplistic.

MotivateMyWall
United States
Over 1 year using the app
HulkApps.com replied December 20, 2019

Thanks so much for the kind words! We really appreciate the review and are so glad to hear you're loving the simplicity that this app offers. We will build this app together as we go along, but for now, it's a good way to organize a simple survey for listening to your customers!

You can also reach out to our support team - they're always willing to help how they can, and are able to do some minor style changes if you had anything in mind. :-)

February 12, 2023

Best app ever! The demographics of our buying customers is a very important metric for us. It's easy to get that information, so it's indispensable.

最高のアプリです!
購入したお客様の属性は私たちにとってとても重要な指標です。
その情報が簡単に手に入れられるのでなくてはならないものとなっています。

Nanafu|YUKATA Roomwear
Japan
Over 1 year using the app
HulkApps.com replied March 20, 2023

Thank you for your review! We are happy to hear that you find our app useful and we will make sure to keep on working on our app in order to have it always meet your expectations.

Edited July 23, 2021

顧客に対して購入後にアンケートに答えて頂くことで少額クーポンを発行しエンゲージメントを高めたり、クーポンを発行するのでinstagramのマーケティングへの協力してもらえるかなど質問項目に加えることで、強力な広告、マーケティングツールにもなります。シンプルでとても便利なアプリです。

dot bianco
Japan
Over 1 year using the app
HulkApps.com replied May 31, 2022

あなたがアプリを愛していることを私たちとすべての商人に知らせてくれてありがとう。
私たちのエクスペリエンスチームはいつでも喜んでお手伝いします!

March 2, 2023

Great app with a low price. I recommend it, it does its job very well and the customer service is always ready to help!

American Uncle
Italy
Over 1 year using the app
HulkApps.com replied March 2, 2023

Thank you for the kind words! If you need anything else, you know where to find us.

December 17, 2020

Amazing app! We've been using it for a few weeks to find out if the whole payment process and payment gateways are working properly and of customer had any issue during the process and it's been amazingly helpful. And since it is a very friendly and simple form, our customer love to answer it, because it only takes them about 8 seconds. Love it!

Rounderbum MÉXICO
Mexico
Over 1 year using the app
HulkApps.com replied December 18, 2020

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!

Please let us know if we can help with anything else!

December 9, 2019

I have just done installation after using another of the great Hulk products, it was a breeze...looking forward to using it.

iTip Handles
United Kingdom
About 1 year using the app
HulkApps.com replied December 9, 2019

Hey there, thanks so much for the review; we're so happy to hear you're loving our Post-Purchase Survey app! We love the simplicity our apps bring, and are glad you've been utilizing multiple apps from us. :-)