Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
Edited January 19, 2021

I would have wished to be able to find this app earlier on. This add-on helped us get a post-purchase survey up and running within 10 min with out any problems. Highly recommend.

NeoCharge
United States
14 days using the app
HulkApps.com replied January 19, 2021

Thanks so much for the kind words! We really appreciate the review and are so glad to hear you're loving our priority support add-on!

Have a beautiful day ahead. :)

December 16, 2020

We are using this app to run a simple post purchase survey to find out how our users found us, primarily for marketing attribution needs. It works pretty neatly and is already helping us with new insights. Importantly, the survey loads pretty fast on the order success page thus ensuring we don't miss the opportunity to get user feedback. One of the other paid apps was actually slower than this, which is free! BTW, one feature that they could add (as a premium/paid feature perhaps) is the ability to show the survey only for new customers. That would be awesome. But, I am not complaining. This is a great free app that does what it promises!

MyLang Books
India
13 days using the app
HulkApps.com replied December 16, 2020

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app for its simplicity and speed. We really appreciate it.

Your request for a conditional survey has been flagged to our Product Team. We will get in touch when we implement this feature!

Thank you!

July 2, 2020

I use this app to ask how the experience was on my store and at checkout, it's been really useful to get insights. The app works great and I thoroughly recommend.

Super Duper Candle Company
United Kingdom
9 days using the app
HulkApps.com replied July 2, 2020

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.

August 19, 2021

the app does what it says. Very easy to set up and install. Support was efficient and helpful. Recommending it.

Golem Karrierewelt
Germany
9 days using the app
HulkApps.com replied August 19, 2021

Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)
Have a beautiful day!

January 7, 2021

Great app for getting insights on how to improve your business. Was hesitant at first to implement but after seeing the surveys come back, has been super worth it.

World Wine
Australia
8 days using the app
HulkApps.com replied January 8, 2021

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community. Best of luck with your business! We look forward to seeing your continued success.

September 17, 2019

Super easy to install and gets the job done perfectly! Let's use get the feedback we need to ensure our customers are having the experience we want them to!

Emergency Lights
United States
7 days using the app
HulkApps.com replied December 8, 2023

Hi there! We're thrilled to hear that our Hulk NPS Post Purchase Survey app is delivering exactly what you need and is helping you to obtain necessary customer feedback smoothly! We're proud that we could make the installation process effortless for you. Your satisfaction is the ultimate motivation for us to strive more in improving and delivering quality services.

We truly appreciate your amazing 5-star review! It's feedback like yours that keeps us going. Thanks for taking time to share your experience with us.

Best regards,
The HulkApps Team

April 21, 2021

amazing customer support. I had a problem with the submit button , they fixed it very quickly, even tough its a free app. Thanks Priyanka. I think they can make a paid option with couple of more advance feature.

Woodstone
United States
4 days using the app
HulkApps.com replied April 21, 2021

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists like Priyanka!

Please let us know if we can help with anything else!

June 30, 2020

I love this app. I've used it on multiple stores to better understand my customers. This app has made me thousands of dollars no doubt!

Acuring
United States
3 days using the app
HulkApps.com replied July 1, 2020

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. Best of luck with your business! :)

July 29, 2022

Super App mit wertvollen Funktionen für den Post-Purchase Survey! Alle Funktionen sind übersichtlich und gut anpassbar.

Mynt
Germany
2 days using the app
HulkApps.com replied September 12, 2022

Hi,

Thank you for your feedback! We are happy you find our app helpful and clear since that is our goal!

Should you need anything, please let us know!

Kind regards :)

November 5, 2020

Works good in our store. It helps to improve and not do decisions on suggestions but on facts.......

SheaThomé
Germany
1 day using the app
HulkApps.com replied November 5, 2020

Hi there, thank you for the review! Please reach out if you need any other assistance!