Post Purchase Survey

Post Purchase Survey

by HulkApps.com

Post purchase feedback poll to understand customer behavior

5.0 of 5 stars(10 reviews)

High Response Rates

By embedding your survey at the end of a customer’s purchase journey, you’ll see response rates shoot upwards.

One-Click Installation

No styling needed. The fastest way to customer feedback is on order confirmation page.

Actionable Insights

Instantly act on your survey results via our analytics dashboard.


About Post Purchase Survey

Set up an e-commerce post-purchase survey to collect feedback & grow sales:

Implementing a survey right after your customers make a purchase is an easy, non-intrusive way to help you boost your e-commerce sales.

By collecting website feedback, you get to learn directly from your customers how to improve the buying experience and overcome potential objections. It’s so valuable and simple to create that we recommend all our e-commerce customers create this survey before any other.

That’s why we’ve put together this simple app: to help you create a simple, post-purchase survey to customers in just a few minutes.

Example questions you can ask:

  1. How would you rate your overall experience?
  2. What can we do to improve the experience?
  3. What did you love the most about the experience?
  4. What almost stopped you from completing your purchase?
  5. How did you hear about us?
  6. What best describes you?
  7. What product should be made next?
  8. What is your preferred method of connecting with us?

Post Purchase Survey by HulkApps lets you:

  • Customize your survey question or use defaults
  • Log all survey results
  • Export feedback results
  • Add your custom branding
  • Receive an email notification whenever you receive a survey

Reasons to pick Post Purchase Survey App:

  • Add 'n' number of survey questions in the survey form.
  • Personalize the look & feel of your Post Purchase Survey forms via custom CSS and make it yours forever!
  • The app does not bring along any watermark of Hulkapps in the Post Purchase Survey forms, so it's all yours.
  • Knowledgebase to help you learn everything about the app

Improving the performance and experience of your website starts with understanding what your visitors want and what's preventing them from achieving it. Target questions to specific visitors anywhere on your web and mobile site. (even on order confirmation or thank you page)

Final thoughts:

If you don’t already have a post-purchase survey in place, stop what you’re doing and set one up right now. (Really, it only takes 5 minutes!)

Getting answers at the moment and as close to the experience as possible makes this type of survey more effective than a traditional, after-the-fact email survey (and it won’t get buried in your customers’ inbox). Most importantly, the insights you’ll gain are some of the quickest wins you can have when it comes to increasing your sales and conversions.

Set up your post-purchase survey, and boost your e-commerce sales with Post-Purchase Survey App by HulkApps. Free forever. Get started!

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

Pricing

Free

Overall rating
5.0 of 5 stars
Based on 10 reviews

  • 5 of 5 stars
    100% of ratings are 5 stars
  • 4 of 5 stars
    0% of ratings are 4 stars
    (0)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    0% of ratings are 1 stars
    (0)

Most recent reviews

iTip Handles

I have just done installation after using another of the great Hulk products, it was a breeze...looking forward to using it.

Developer reply

December 9, 2019

Hey there, thanks so much for the review; we're so happy to hear you're loving our Post-Purchase Survey app! We love the simplicity our apps bring, and are glad you've been utilizing multiple apps from us. :-)

Iron Essential

EASY. Apps that are free and simplified make the Shopify Development even better. This is a critical component to figuring out where customer satisfaction is.

Developer reply

December 4, 2019

The app looks great on your store! We really appreciate the review, and are so glad to hear you're enjoying using the app.

Best of luck with your business! We look forward to seeing an increase in customer satisfaction while using Post Purchase Survey!

Palomaz

Thank you so much! Easy to use, to the point and FREE! It really helps understanding our customers.

Developer reply

December 2, 2019

Hey there, thanks so much for the review; we're so happy to hear you're finding our app useful to understand your audience needs! We love the simplistic interface the app has, and are glad you've been a fan of it too. :-)