Post Purchase NPS Survey

Post Purchase NPS Survey


Survey Form & Polls, Post-purchase Feedback-Net Promoter Score

4.7 of 5 stars(72 reviews)

Critical Customer Insights

The post-purchase survey form -Net Promoter Score takes seconds to complete and fits seamlessly into your Order Status or Checkout Page.

Customize Your Survey Form

Learn about your customers' post-purchase feedback by asking your customers directly where they heard about you.

Focus on Sales Channels

The data can be used to identify high performing sales channels, where you can allocate more budget and efforts.

About Post Purchase NPS Survey

Critical Customer Feedback

NPS helps you produce more happy customers. Collect post-purchase customer feedback surveys to discover their brand experiences.

Customized Survey Form

Use emoji, start ratings, custom fonts, and more custom attributes to personalize your survey, polls, and vote forms.

NPS Analytics Dashboard

Get a more profound analysis of customer survey feedback and polls data. Know your loyal customers and encourage referral revenues.

Set up NPS post-purchase survey to monitor the customer satisfaction rate!

Building a survey of customer feedback and review is an effective way to discover customer persona. Discover unhappy customers that may result in churn. Using the NPS app, Shopify merchants can monitor customer satisfaction scores and also enhance customer loyalty.

Here's a thing: With Post Purchase NPS Survey, you can figure out what takes customers off your brand; to retain your customer base, you need to be proactive and ask customers for feedback polls. Post Purchase NPS Survey Form is built to help with marketing initiatives and promotional campaigns. Use NPS data to identify trends, and use it as social proof to build customer loyalty.

Key Benefits of Quick NPS Post-purchase Survey App:

  • Net Promoter Score acts as a customer loyalty metric
  • NPS analysis reveals value-creating behavior with scores between 0-10 scale
  • Survey Form includes 'n' number of product or service recommendation questions
  • Customer Response helps gauge proactive customer intent for referrals

Why NPS Post-purchase Survey by HulkApps:

  • Use personalized polls question series or defaults
  • Receive detailed logs of all survey results
  • Export customer feedback results
  • Add custom branding to the post-purchase survey
  • Receive an email notification for a survey submitted
  • Use custom CSS to personalize the look & feel of your Post Purchase Survey forms
  • No watermark of HulkApps in the Post-purchase Survey forms, so it's forever yours!
  • Knowledgebase to know more about the Survey Customer Feedback app

Improving the performance and experience of your website starts with understanding what your visitors want and what's preventing them from achieving it. Embed Survey Forms anywhere on your web and mobile site. (even on the order confirmation or thank you page)

Final thoughts:

It is effortless and quick to set up a post-purchase with our Shopify NPS Post-purchase Survey app, and you can reap the rewards. So, if you yet haven't considered adopting it, we suggest it's something to get on with quickly. Install & get started with our Forever NPS Post-purchase Survey app in no time!

Your data is safe with us! The app is 100% GDPR compliant.

See the app in action

Explore how the app works in an example store.

View example store

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Pricing 7-day free trial

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  • Unlimited responses
  • White Labeled Forms (no watermarks)
  • Export responses as CSV
  • Required/Optional field
  • Survey statistics

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

4.7 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    89% of ratings are 5 stars
  • 4 of 5 stars
    7% of ratings are 4 stars
  • 3 of 5 stars
    3% of ratings are 3 stars
  • 2 of 5 stars
    0% of ratings are 2 stars
  • 1 of 5 stars
    1% of ratings are 1 stars

Most recent reviews


This is very good app for Post Survey.
I hope below for more convenience.
- scroll horizontal survey result in Shopify App.(Icon to see result is hidden by iPhone 12 Pro)
- see survey result in my mail.

Developer reply

October 20, 2021

Hi there. Thanks for sharing your feedback. I just wanted to apologize that our glitch on iPhone12 Pro. Our experts are working on making things right for you.

Please let us know if you need anything else!

Dein Grinder

Very good App to analyse where the user comes from or what you can improve in user experience. It's easy to use and concentrates on the most important things

Developer reply

August 27, 2021

Thank you for your review, highly appreciate your support :)

Robocube Ltd

It is free, and that is great, but it is not very useful without analytics tools. I would give 5 stars if a simple analytics tool showed a simple graphic with the total feedbacks. That would make it easier to understand what questions from the survey are chosen the most. Now you have to go after every feedback and read it. Otherwise, you can miss it, or you need to go through it every week. Very time consuming and messy. It could be avoided by the straightforward solution mentioned above. I promise to change my review once we have this tool!