Post Purchase Surveys

Survey your customers on the order confirmation page

Forfait gratuit disponible

Spécificités de l’application

  • Flux de travail fluide : utilisation directe dans l'interface administrateur Shopify

  • Vitesse testée : impact faible sur votre boutique en ligne

Section des valeurs clés

Quick Setup

It takes only a few minutes to get set up and start collecting survey responses from your customers. 1-click installation.

Custom Survey

Ask your customers how they found out about you, why they bought, what their shopping experience was, and more.

Useful Reports

Generate useful reports from the data that's collected. Visualize the data in beautiful charts or have them sent to you automatically.

Détails de l'application

Post Purchase Surveys

Post Purchase Surveys

Post Purchase lets you easily ask your customers the most important questions on your order confirmation page

  • How did you find out about us?
  • Will you buy from us again?
  • How likely are you to recommend us to your friends and family?
  • Did you have a good shopping experience?
  • How can we improve?
  • And more...

Customize your survey and ask as many questions as you'd like. Then view the responses in useful reports that's updated automatically. Even set up our app to automatically send you reports when it's updated.

Why understanding your customer is important

Getting to know your customers is a key part in growing your business. When customers complete their check out, it's easily one of the best times to ask a quickly ask 1 or 2 questions to understand what motivated them to buy from you today.

By having a clearer understanding of your existing customers, you'll be able to refine and optimize your marketing to find more of the same customers to come back.

Features

  • Useful and detailed reporting
  • Flexible survey options and customizations
  • Automatic survey completion reminders by email (for customers who did not complete the survey) on our Business plan
  • GDPR compliant

Date de lancement

Post Purchase Surveys

Post Purchase Surveys

Post Purchase lets you easily ask your customers the most important questions on your order confirmation page

  • How did you find out about us?
  • Will you buy from us again?
  • How likely are you to recommend us to your friends and family?
  • Did you have a good shopping experience?
  • How can we improve?
  • And more...

Customize your survey and ask as many questions as you'd like. Then view the responses in useful reports that's updated automatically. Even set up our app to automatically send you reports when it's updated.

Why understanding your customer is important

Getting to know your customers is a key part in growing your business. When customers complete their check out, it's easily one of the best times to ask a quickly ask 1 or 2 questions to understand what motivated them to buy from you today.

By having a clearer understanding of your existing customers, you'll be able to refine and optimize your marketing to find more of the same customers to come back.

Features

  • Useful and detailed reporting
  • Flexible survey options and customizations
  • Automatic survey completion reminders by email (for customers who did not complete the survey) on our Business plan
  • GDPR compliant

Date de lancement

Tarifs

Free plan

Gratuit

  • Survey 1000 orders
  • Customizable questions and designs

Starter plan

$7/mois

  • Survey unlimited orders
  • Custom CSS for survey form

Business plan

$14/mois

  • Everything in the Starter plan
  • Send reminders to complete survey by email

* Tous les frais sont facturés en USD.
** Les frais récurrents, y compris les frais mensuels ou les frais d'utilisation, sont facturés tous les 30 jours.

Avis

3.4 étoile(s) sur 5

La note globale correspond à l'état actuel de l'application. Elle comptabilise tous les avis sur l'application, mais priorise les plus récents.

Nombre d'avis par note
  • 83 % des évaluations sont des évaluations à 5 étoiles
  • 0 % des évaluations sont des évaluations à 4 étoiles
  • 0 % des évaluations sont des évaluations à 3 étoiles
  • 0 % des évaluations sont des évaluations à 2 étoiles
  • 17 % des évaluations sont des évaluations à 1 étoiles

Liste des avis

Filtrer et trier les avis

  • The Wholefood Collective

    Emplacement Australie
    Temps passé à utiliser l'application 13 jours

    The app looks as though it works fine, but we've being trying to find how to customise through CSS, as we cannot access this. Support haven't responded to multiple emails over the past week, so we must give the app 1 star for the non existent support.

  • Roudbreck

    Emplacement Luxembourg
    Temps passé à utiliser l'application 10 mois

    The app worked great for a long time. When it stopped displaying correctly for some reason, I contacted support and they delivered the fastest help I have ever experienced with an app developer. They managed to fix the issue within 1 hour after contacting them. You guys are amazing :-)

  • Small Wallets

    Emplacement Royaume-Uni
    Temps passé à utiliser l'application Environ 2 ans

    This is a very useful app to have after a customer purchases, being able to place a questionnaire on the order confirmation page. Sending surveys out by email is very time consuming, but with this, you just turn in on and everyone who purchases sees it.

    For the future, I wish there were more options for the survey.

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