Post Purchase Surveys

Survey your customers on the order confirmation page

Forfait gratuit disponible

Quick Setup

It takes only a few minutes to get set up and start collecting survey responses from your customers. 1-click installation.

Custom Survey

Ask your customers how they found out about you, why they bought, what their shopping experience was, and more.

Useful Reports

Generate useful reports from the data that's collected. Visualize the data in beautiful charts or have them sent to you automatically.

Post Purchase Surveys

Post Purchase Surveys

Post Purchase lets you easily ask your customers the most important questions on your order confirmation page

  • How did you find out about us?
  • Will you buy from us again?
  • How likely are you to recommend us to your friends and family?
  • Did you have a good shopping experience?
  • How can we improve?
  • And more...

Customize your survey and ask as many questions as you'd like. Then view the responses in useful reports that's updated automatically. Even set up our app to automatically send you reports when it's updated.

Why understanding your customer is important

Getting to know your customers is a key part in growing your business. When customers complete their check out, it's easily one of the best times to ask a quickly ask 1 or 2 questions to understand what motivated them to buy from you today.

By having a clearer understanding of your existing customers, you'll be able to refine and optimize your marketing to find more of the same customers to come back.

Features

  • Useful and detailed reporting
  • Flexible survey options and customizations
  • Automatic survey completion reminders by email (for customers who did not complete the survey) on our Business plan
  • GDPR compliant
Post Purchase Surveys

Post Purchase Surveys

Post Purchase lets you easily ask your customers the most important questions on your order confirmation page

  • How did you find out about us?
  • Will you buy from us again?
  • How likely are you to recommend us to your friends and family?
  • Did you have a good shopping experience?
  • How can we improve?
  • And more...

Customize your survey and ask as many questions as you'd like. Then view the responses in useful reports that's updated automatically. Even set up our app to automatically send you reports when it's updated.

Why understanding your customer is important

Getting to know your customers is a key part in growing your business. When customers complete their check out, it's easily one of the best times to ask a quickly ask 1 or 2 questions to understand what motivated them to buy from you today.

By having a clearer understanding of your existing customers, you'll be able to refine and optimize your marketing to find more of the same customers to come back.

Features

  • Useful and detailed reporting
  • Flexible survey options and customizations
  • Automatic survey completion reminders by email (for customers who did not complete the survey) on our Business plan
  • GDPR compliant

Tarifs

Free plan

Gratuit

  • Survey 1000 orders
  • Customizable questions and designs

Starter plan

$7 par mois

  • Survey unlimited orders
  • Custom CSS for survey form

Business plan

$14 par mois

  • Everything in the Starter plan
  • Send reminders to complete survey by email

* Tous les frais sont facturés en USD.
** Les frais récurrents, y compris les frais mensuels ou les frais d'utilisation, sont facturés tous les 30 jours.

Avis

3.4 de 5 étoiles

La note globale correspond à l'état actuel de l'application. Elle comptabilise tous les avis sur l'application, mais priorise les plus récents.

  • 5 de 5 étoiles
    83 % des évaluations sont des évaluations à 5 étoiles
  • 4 de 5 étoiles
    0 % des évaluations sont des évaluations à 4 étoiles
    0
  • 3 de 5 étoiles
    0 % des évaluations sont des évaluations à 3 étoiles
    0
  • 2 de 5 étoiles
    0 % des évaluations sont des évaluations à 2 étoiles
    0
  • 1 de 5 étoiles
    17 % des évaluations sont des évaluations à 1 étoiles

The Wholefood Collective

The app looks as though it works fine, but we've being trying to find how to customise through CSS, as we cannot access this. Support haven't responded to multiple emails over the past week, so we must give the app 1 star for the non existent support.

Roudbreck

The app worked great for a long time. When it stopped displaying correctly for some reason, I contacted support and they delivered the fastest help I have ever experienced with an app developer. They managed to fix the issue within 1 hour after contacting them. You guys are amazing :-)

Small Wallets

This is a very useful app to have after a customer purchases, being able to place a questionnaire on the order confirmation page. Sending surveys out by email is very time consuming, but with this, you just turn in on and everyone who purchases sees it.

For the future, I wish there were more options for the survey.

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