PostCo: Returns & Exchanges

The team at PostCo have been so helpful, and very responsive throughout the implementation phase, which has been invaluable!

We used this app to streamline our returns process. It has really helped make things efficient for our team & our customers. Would definitely recommend it.

Incredible service! Melisa has been a dream to work with in getting our returns/exchanges portal set up. She explains everything clearly and goes over and above to make sure that my questions are answered and the portal is working exactly as our business needs it to be.
Implementing PoctCo360 has saved us SO much time. Our systems are much more organised now and we don't have a gazillion sticky notes everywhere!!
Highly recommend!

We have been using the AP for a month so far and have found it has saved so much time with customer service, it is so easy to use and follow.

I can't say enough good things about Postco!! We just signed up. By the way, I have tested, demo'd many return programs like returnly, aftership, loop, and this is the solution I have chosen in terms of cost effectiveness, and automation, as well as compatibility with gorgias as a help desk.

The brand end of Postco is very intuitive and thoughtful, with very simple front end yet POWERFUL features built in on the back end to help you control your returns. Aisyah was beyond helpful in setting up Postco. The software does allow for automatic returns. I definetly recommend the app, and her as a success manager, she went above and beyond! Theres a lot of tweaks I was trying to do on my own, but I learned so much just walking through the set up and fixing things with her.

Highly recommend! Being a ring brand we get a lot of people wanting to exchange sizes. Initially we had a manual system that was time consuming and just a pain. I heard about PostCo through a friend and have absolutely zero regrets! It's made our whole returns & exchange process so simple and freed up a lot of time for us to work on other areas of our business. You can set up custom rules specific to your business which has been unreal! Melisa has been our main point of contact and she is absolutely AMAZING! Quick to fix any problem and took the time to set up the whole platform with us. Cannot thank you guys enough!

If you are looking for a fully featured returns app, then look no further. Trust me I vetted over 12 other apps - NOTHING comes close to this one for managing returns, refunds, exchanges and store credits. Nick is an absolute legend and really took time to understand our issues when showing me the product. I repeat, LOOK NO FURTHER Cheers

Excellent support and service. Really easy onboarding and constant prompt assistance. Our support manager Fara has been particularly helpful with any changes / updates to the return policy and therefore returns procedure. Very happy with the service and options available within the app.

The transition to using Post Co has been seamless! The staff were very supportive with the set-up, super prompt with replies and always happy to help - special thank you to Felicia! The interface is user-friendly and easy to set up.

A mighty app with bells and whistles we need to make returns and exchanges seamless for our customers. Their support team members are friendly and responses are prompt and helpful.