PostCo Returns & Exchanges

Name: PostCo Returns & Exchanges
Brand: PostCo
Rating: 4.7 (96 reviews)

Precios: Instalación gratuita. Prueba gratis disponible.
Calificación: 4,7 (96)
Desarrollador: PostCo

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AI-powered branded returns platform to drive retention & revenue

PostCo is an AI-powered returns platform that flags fraud, protects your revenue and drives upsells.

Our AI Agent flags signs of wear, dirt, or missing packaging to detect fraud. We streamline your entire return ops from automated labels, trigger-based workflows to real-time insights. Offer a seamless exchange experience directly on your website for multiple items - with bonus credit, instant exchange & flexible rules that drive retention & keep revenue in your store. Plus, we ship product updates every week & our success team is here to help you get the most out of your returns!

Use AI to detect signs of return fraud
Reduce refunds with bonus credit and instant exchange
Upsell with exchanges for multiple & higher-value items
Unlimited return rules and workflows to optimize your returns process
Access built-in analytics and customer insights

Idiomas

Inglés

Esta aplicación no está traducida al Español

Funciona con

Cuentas de clientes
Pago
Gorgias
Klaviyo
Stripe
USPS
Australia Post
Royal Mail

Categorías

Devoluciones y cambios

Opciones de devolución

Gestión de devoluciones

Envíos

Etiquetas y embalaje

Gestión de envíos

Precios

FlexReturn

Instalación gratuita

Customer-paid returns model

Unlimited returns
Checkout+ available
Branded returns portal
All features in Premium
Instant exchange + AI agent*

Pro

$129 al mes

Up to 100 returns/month
2 return locations + unlimited carriers
Auto-approve returns
In-app exchange
International returns
Email + workflow automations
Instant exchange + AI agent*

Prueba gratis de 14 día

Premium

$239 al mes

All Pro
Up to 200 returns/month
Unlimited return locations
Storefront exchange (multi-item)
Exchange upsells & bonus credit
Apps & 3PL integrations
Instant exchange + AI agent*

Prueba gratis de 14 día

Todos los cargos se facturan en USD. Los cargos recurrentes y por uso se facturan cada 30 días. Ver todas las opciones de precios

Reseñas (96)

Calificación general

4,7

Recuentos por nivel de calificación

El 94% de las calificaciones son de 5 estrellas
90
El 4% de las calificaciones son de 4 estrellas
4
El 0% de las calificaciones son de 3 estrellas
El 0% de las calificaciones son de 2 estrellas
El 2% de las calificaciones son de 1 estrellas
2

Todas las reseñas

8 de diciembre de 2025

We’ve been using PostCo as our returns and exchange portal on Shopify for a few years now, and we love it! The platform is intuitive for both our team and our customers and it has streamlined a process that used to take a lot of time.

The customisation options are great - from tailoring the portal to match our brand to setting detailed return rules that suit our workflows. It integrates seamlessly with our shipping partners as well, automatically creating labels without any manual steps on our end.

The support team have always been quick to respond, they are knowledgeable and genuinely helpful. Every question we’ve had has been answered promptly with clear guidance, giving us full confidence in the platform.

Bprimal Footwear

Australia

Casi 5 años usando la aplicación

21 de enero de 2026

The app works well, but support changed our default language without permission after I asked a simple question. It is unacceptable to modify customer settings without notification or consent.

Mama To Be

Países Bajos

3 meses usando la aplicación

13 de enero de 2026

PostCo has significantly improved our returns and exchanges flow. It provides clear and insightful information to customers while giving our team everything needed to easily review, approve, or reject requests. The process is seamless and well structured, which has made handling returns far more efficient. The setup support was always helpful and responsive, and we’re very happy with the app and the experience.

Goldfield & Banks

Australia

3 meses usando la aplicación