PostCo: Returns & Exchanges
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Acerca de esta aplicación
Fecha de lanzamiento
25 de febrero de 2020
Idiomas
Inglés
Esta aplicación no está traducida al Español
Categorías
Devoluciones y cambiosFunciona con
Gorgias, Klaviyo, StripeRetain your revenue or upsell on your returns. Save costs with automations and peer-to-peer returns.
PostCo provides you with a returns centre that is focused on revenue retention, upselling returns, and cutting operational costs. Customise your portal's design while automating your return policies - a delightful return experience increases customer loyalty! Now with reNEW: Enable your customers to purchase from your returners. Save on warehousing costs and save the environment. It takes minutes to get set up. Let's get you started with a custom onboarding or setting up custom integrations.
- Configure policy rules to enable specific return outcomes based on your needs
- Offer store credit, refund, and exchanges for equal or higher value products
- Automate shipping label generation with custom or 50+ ready-made integrations
- Personalise your return portal and flow: questions, return reasons, image upload
- Unlock peer-to-peer returns, enabling repurchasing on a new sales channel
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Precios
Basic
$49 al mes
- 20 returns/month
- 1 location
- 1 carrier
- Same product exchange
- Auto refunds and store credit
- reNEW add-on available
Prueba gratis de 14 días
Pro
$129 al mes
- All Basic
- 100 returns/month
- 2 locations
- Unlimited carriers
- Unlimited policy rules
- Advanced exchange
- International returns
- Embedded portal
Prueba gratis de 14 días
Premium
$239 al mes
- All Pro
- 300 returns/month
- Unlimited locations
- Higher-value exchanges
- Bonus credit
- Apps integration
- Questions & insights
- Priority support
Prueba gratis de 14 días
Plus
$479 al mes
- All Premium
- 600 returns/month
- ERP and WMS integrations
- Custom integrations
- Dedicated accounts manager
Prueba gratis de 14 días
Basic
$49 al mes
- 20 returns/month
- 1 location
- 1 carrier
- Same product exchange
- Auto refunds and store credit
- reNEW add-on available
Prueba gratis de 14 días
Pro
$129 al mes
- All Basic
- 100 returns/month
- 2 locations
- Unlimited carriers
- Unlimited policy rules
- Advanced exchange
- International returns
- Embedded portal
Prueba gratis de 14 días
Premium
$239 al mes
- All Pro
- 300 returns/month
- Unlimited locations
- Higher-value exchanges
- Bonus credit
- Apps integration
- Questions & insights
- Priority support
Prueba gratis de 14 días
Plus
$479 al mes
- All Premium
- 600 returns/month
- ERP and WMS integrations
- Custom integrations
- Dedicated accounts manager
Prueba gratis de 14 días
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Todos los cargos se facturan en USD. Los cargos recurrentes y por uso se facturan cada 30 días. Ver todas las opciones de precios
67 reseñas
App is absolutely great and the customer service, Aisyah more specifically, is amazing amazing amazing.
We've used other tools in the past but none are as slick as Postco.
Would highly recommend!
Incredibly happy with PostCo. Very user-friendly, has completely streamlined our returns processes for the customer and our internal team. Fara is a superstar - very supportive, responsive and knowledgeable.
POST CO is the best returns solution available! Their easy-to-use system has revolutionized our returns process. Fara has been exceptionally helpful in setting us up and addressing any concerns we had. We highly recommend POST CO to anyone looking for a reliable and efficient returns solution.
Really happy we chose Post Co to provide our returns portal.
The portal admin page is very well designed, the policy rules for example are very flexible, but also easy to understand, and configure. The help centre documents all the features really well.
The number of returns related customer support tickets has reduced since using Post Co, and our customer support team can view detailed status of a return, and easily make changes if requested.
Our returns processing procedure is much more efficient now, and staff new to the role can be trained quickly due to the ease of use.
We’re retaining more revenue, more customers now choose an exchange, or credit, instead of a refund.
Post Co clearly understand the challenges merchants face, and take onboard feedback, for example they recently added a paperless QR code return option via Royal Mail.
Finally the Post Co team are a pleasure to work with, the support team know their product, and respond quickly. Special thanks to Jill who made sure we had all the information we needed during the initial sales discussions, and has supported us through onboarding, and post launch.
I can't say enough good things about Postco!! We just signed up. By the way, I have tested, demo'd many return programs like returnly, aftership, loop, and this is the solution I have chosen in terms of cost effectiveness, and automation, as well as compatibility with gorgias as a help desk.
The brand end of Postco is very intuitive and thoughtful, with very simple front end yet POWERFUL features built in on the back end to help you control your returns. Aisyah was beyond helpful in setting up Postco. The software does allow for automatic returns. I definetly recommend the app, and her as a success manager, she went above and beyond! Theres a lot of tweaks I was trying to do on my own, but I learned so much just walking through the set up and fixing things with her.
Acerca de esta aplicación
Fecha de lanzamiento
25 de febrero de 2020
Idiomas
Inglés
Esta aplicación no está traducida al Español
Categorías
Devoluciones y cambiosFunciona con
Gorgias, Klaviyo, StripeCreada por PostCo
Acerca de PostCo
Calificación promedio: 4,9
4 años de experiencia en la creación de apps para la tienda de aplicaciones de Shopify
Lvl 40, Mercu 2, No.3, Jalan Bangsar, KL Eco City, Kl Eco City, KUL, 59200, MY
Soporte técnico
Enviar un mensajesupport@postco.co
Este desarrollador no ofrece soporte técnico directo en Español.