PostCo: Returns & Exchanges

PostCo: Returns & Exchanges

A partire da $49/mese. Prova gratuita di 14 giorni.
Valutazione (4,9)
Recensioni
Sviluppatore

Informazioni sull’app

Lanciata

25 febbraio 2020

Lingue

Inglese

Questa app non è disponibile in Italiano

Categorie

Resi e cambi

Funziona con

Gorgias, Klaviyo, Stripe

Retain your returns revenue or upsell your returns. Save costs with automations and integrations.

PostCo provides you with a branded returns centre that is focused on revenue retention, upselling returns, and cutting operational costs. Fully customise your portal's design while automating and customising your return policies - a delightful return experience increases customer loyalty! It only takes minutes to get set up. We're happy to get you started with a custom onboarding or setting up custom integrations.

PostCo provides you with a branded returns centre that is focused on revenue retention, upselling returns, and cutting operational costs. Fully customise your portal's design while automating and customising your return policies - a delightful return experience increases customer loyalty! It only takes minutes to get set up. We're happy to get you started with a custom onboarding or setting up custom integrations. altro
  • Fully customise your returns portal - logo, colour, image, font, URL, etc
  • Configure policy rules to enable specific return outcomes based on your needs
  • Offer store credit, refund, and exchanges for equal or higher value products
  • Automate shipping label generation with custom or 50+ ready-made integrations
  • Personalise your returns flow - questions, return reasons, image upload

Prezzi

Prova gratuita di 14 giorni

Basic

$49/mese

  • 20 returns/month
  • 1 location
  • 1 carrier
  • Same product exchange
  • Auto refunds and store credit

Pro

$129/mese

  • All Basic
  • 100 returns/month
  • 2 locations
  • Unlimited carriers
  • Unlimited policy rules
  • Advanced exchange
  • International returns
  • Embedded portal

Premium

$239/mese

  • All Pro
  • 300 returns/month
  • Unlimited locations
  • Higher-value exchanges
  • Bonus credit
  • Apps integration
  • Questions & insights
  • Priority support

Plus

$479/mese

  • All Premium
  • 600 returns/month
  • ERP and WMS integrations
  • Custom integrations
  • Dedicated accounts manager

Basic

$49/mese

  • 20 returns/month
  • 1 location
  • 1 carrier
  • Same product exchange
  • Auto refunds and store credit

Pro

$129/mese

  • All Basic
  • 100 returns/month
  • 2 locations
  • Unlimited carriers
  • Unlimited policy rules
  • Advanced exchange
  • International returns
  • Embedded portal

Premium

$239/mese

  • All Pro
  • 300 returns/month
  • Unlimited locations
  • Higher-value exchanges
  • Bonus credit
  • Apps integration
  • Questions & insights
  • Priority support

Plus

$479/mese

  • All Premium
  • 600 returns/month
  • ERP and WMS integrations
  • Custom integrations
  • Dedicated accounts manager

Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni. Vedi tutte le opzioni di prezzo

66 recensioni

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 92% delle recensioni ha 5 stelle
  • Il 8% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 0% delle recensioni ha 1 stelle
30 novembre 2023

Really happy we chose Post Co to provide our returns portal.

The portal admin page is very well designed, the policy rules for example are very flexible, but also easy to understand, and configure. The help centre documents all the features really well.

The number of returns related customer support tickets has reduced since using Post Co, and our customer support team can view detailed status of a return, and easily make changes if requested.

Our returns processing procedure is much more efficient now, and staff new to the role can be trained quickly due to the ease of use.

We’re retaining more revenue, more customers now choose an exchange, or credit, instead of a refund.

Post Co clearly understand the challenges merchants face, and take onboard feedback, for example they recently added a paperless QR code return option via Royal Mail.

Finally the Post Co team are a pleasure to work with, the support team know their product, and respond quickly. Special thanks to Jill who made sure we had all the information we needed during the initial sales discussions, and has supported us through onboarding, and post launch.

Rollersnakes
Regno Unito
5 mesi di utilizzo dell’app
14 dicembre 2023

I can't say enough good things about Postco!! We just signed up. By the way, I have tested, demo'd many return programs like returnly, aftership, loop, and this is the solution I have chosen in terms of cost effectiveness, and automation, as well as compatibility with gorgias as a help desk.

The brand end of Postco is very intuitive and thoughtful, with very simple front end yet POWERFUL features built in on the back end to help you control your returns. Aisyah was beyond helpful in setting up Postco. The software does allow for automatic returns. I definetly recommend the app, and her as a success manager, she went above and beyond! Theres a lot of tweaks I was trying to do on my own, but I learned so much just walking through the set up and fixing things with her.

Coldest
Stati Uniti
22 giorni di utilizzo dell’app
5 gennaio 2024

Incredibly happy with PostCo. Very user-friendly, has completely streamlined our returns processes for the customer and our internal team. Fara is a superstar - very supportive, responsive and knowledgeable.

Ode & Rae
Regno Unito
8 mesi di utilizzo dell’app
16 gennaio 2024

POST CO is the best returns solution available! Their easy-to-use system has revolutionized our returns process. Fara has been exceptionally helpful in setting us up and addressing any concerns we had. We highly recommend POST CO to anyone looking for a reliable and efficient returns solution.

CARPE OMNIA UK
Irlanda
4 giorni di utilizzo dell’app
11 ottobre 2023

This is a very user friendly app and we are very happy with it so far. We love that we can customise rules to suit our store. The customer side is simple to follow and very clear. We switched from another very complex app to Postco and one of the best things was that the onboarding process was a dream!! Melisa guided us through the step by step set up has been extremely helpful ever since. Any questions we have are answered the same day and we feel very supported!

Saffron Road
Australia
2 mesi di utilizzo dell’app

Informazioni sull’app

Lanciata

25 febbraio 2020

Lingue

Inglese

Questa app non è disponibile in Italiano

Categorie

Resi e cambi

Funziona con

Gorgias, Klaviyo, Stripe

Sviluppata da PostCo

Informazioni su PostCo

Valutazione media: 4,9

Crea app per lo Shopify App Store da 4 anni

Lvl 40, Mercu 2, No.3, Jalan Bangsar, KL Eco City, Kl Eco City, KUL, 59200, MY

Assistenza

Invia un messaggio

support@postco.co

Questo sviluppatore non offre assistenza diretta in Italiano.

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