PostCo: Returns & Exchanges
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Informazioni sull’app
Lanciata
25 febbraio 2020
Lingue
Inglese
Questa app non è disponibile in Italiano
Categorie
Resi e cambiFunziona con
Gorgias, Klaviyo, StripeRetain your revenue or upsell on your returns. Save costs with automations and peer-to-peer returns.
PostCo provides you with a returns centre that is focused on revenue retention, upselling returns, and cutting operational costs. Customise your portal's design while automating your return policies - a delightful return experience increases customer loyalty! Now with reNEW: Enable your customers to purchase from your returners. Save on warehousing costs and save the environment. It takes minutes to get set up. Let's get you started with a custom onboarding or setting up custom integrations.
- Configure policy rules to enable specific return outcomes based on your needs
- Offer store credit, refund, and exchanges for equal or higher value products
- Automate shipping label generation with custom or 50+ ready-made integrations
- Personalise your return portal and flow: questions, return reasons, image upload
- Unlock peer-to-peer returns, enabling repurchasing on a new sales channel
Prezzi
Prova gratuita di 14 giorniBasic
$49/mese
- 20 returns/month
- 1 location
- 1 carrier
- Same product exchange
- Auto refunds and store credit
- reNEW add-on available
Pro
$129/mese
- All Basic
- 100 returns/month
- 2 locations
- Unlimited carriers
- Unlimited policy rules
- Advanced exchange
- International returns
- Embedded portal
Premium
$239/mese
- All Pro
- 300 returns/month
- Unlimited locations
- Higher-value exchanges
- Bonus credit
- Apps integration
- Questions & insights
- Priority support
Plus
$479/mese
- All Premium
- 600 returns/month
- ERP and WMS integrations
- Custom integrations
- Dedicated accounts manager
Basic
$49/mese
- 20 returns/month
- 1 location
- 1 carrier
- Same product exchange
- Auto refunds and store credit
- reNEW add-on available
Pro
$129/mese
- All Basic
- 100 returns/month
- 2 locations
- Unlimited carriers
- Unlimited policy rules
- Advanced exchange
- International returns
- Embedded portal
Premium
$239/mese
- All Pro
- 300 returns/month
- Unlimited locations
- Higher-value exchanges
- Bonus credit
- Apps integration
- Questions & insights
- Priority support
Plus
$479/mese
- All Premium
- 600 returns/month
- ERP and WMS integrations
- Custom integrations
- Dedicated accounts manager
Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni. Vedi tutte le opzioni di prezzo
66 recensioni
Incredibly happy with PostCo. Very user-friendly, has completely streamlined our returns processes for the customer and our internal team. Fara is a superstar - very supportive, responsive and knowledgeable.
POST CO is the best returns solution available! Their easy-to-use system has revolutionized our returns process. Fara has been exceptionally helpful in setting us up and addressing any concerns we had. We highly recommend POST CO to anyone looking for a reliable and efficient returns solution.
Really happy we chose Post Co to provide our returns portal.
The portal admin page is very well designed, the policy rules for example are very flexible, but also easy to understand, and configure. The help centre documents all the features really well.
The number of returns related customer support tickets has reduced since using Post Co, and our customer support team can view detailed status of a return, and easily make changes if requested.
Our returns processing procedure is much more efficient now, and staff new to the role can be trained quickly due to the ease of use.
We’re retaining more revenue, more customers now choose an exchange, or credit, instead of a refund.
Post Co clearly understand the challenges merchants face, and take onboard feedback, for example they recently added a paperless QR code return option via Royal Mail.
Finally the Post Co team are a pleasure to work with, the support team know their product, and respond quickly. Special thanks to Jill who made sure we had all the information we needed during the initial sales discussions, and has supported us through onboarding, and post launch.
I can't say enough good things about Postco!! We just signed up. By the way, I have tested, demo'd many return programs like returnly, aftership, loop, and this is the solution I have chosen in terms of cost effectiveness, and automation, as well as compatibility with gorgias as a help desk.
The brand end of Postco is very intuitive and thoughtful, with very simple front end yet POWERFUL features built in on the back end to help you control your returns. Aisyah was beyond helpful in setting up Postco. The software does allow for automatic returns. I definetly recommend the app, and her as a success manager, she went above and beyond! Theres a lot of tweaks I was trying to do on my own, but I learned so much just walking through the set up and fixing things with her.
This is a very user friendly app and we are very happy with it so far. We love that we can customise rules to suit our store. The customer side is simple to follow and very clear. We switched from another very complex app to Postco and one of the best things was that the onboarding process was a dream!! Melisa guided us through the step by step set up has been extremely helpful ever since. Any questions we have are answered the same day and we feel very supported!
Informazioni sull’app
Lanciata
25 febbraio 2020
Lingue
Inglese
Questa app non è disponibile in Italiano
Categorie
Resi e cambiFunziona con
Gorgias, Klaviyo, StripeSviluppata da PostCo
Informazioni su PostCo
Valutazione media: 4,9
Crea app per lo Shopify App Store da 4 anni
Lvl 40, Mercu 2, No.3, Jalan Bangsar, KL Eco City, Kl Eco City, KUL, 59200, MY
Assistenza
Invia un messaggiosupport@postco.co
Questo sviluppatore non offre assistenza diretta in Italiano.