PostCo: Returns & Exchanges

PostCo: Returns & Exchanges

月額$49から。 14日間の無料体験。
評価 (4.9)
レビュー
開発者

このアプリについて

公開日

2020年2月25日

言語

英語

このアプリは日本語に翻訳されていません

カテゴリー

返品と交換

連携対象システム・アプリ

Gorgias, Klaviyo, Stripe

Retain your returns revenue or upsell your returns. Save costs with automations and integrations.

PostCo provides you with a branded returns centre that is focused on revenue retention, upselling returns, and cutting operational costs. Fully customise your portal's design while automating and customising your return policies - a delightful return experience increases customer loyalty! It only takes minutes to get set up. We're happy to get you started with a custom onboarding or setting up custom integrations.

PostCo provides you with a branded returns centre that is focused on revenue retention, upselling returns, and cutting operational costs. Fully customise your portal's design while automating and customising your return policies - a delightful return experience increases customer loyalty! It only takes minutes to get set up. We're happy to get you started with a custom onboarding or setting up custom integrations. さらに表示する
  • Fully customise your returns portal - logo, colour, image, font, URL, etc
  • Configure policy rules to enable specific return outcomes based on your needs
  • Offer store credit, refund, and exchanges for equal or higher value products
  • Automate shipping label generation with custom or 50+ ready-made integrations
  • Personalise your returns flow - questions, return reasons, image upload

価格設定

14日間の無料体験

Basic

$49/月

  • 20 returns/month
  • 1 location
  • 1 carrier
  • Same product exchange
  • Auto refunds and store credit

Pro

$129/月

  • All Basic
  • 100 returns/month
  • 2 locations
  • Unlimited carriers
  • Unlimited policy rules
  • Advanced exchange
  • International returns
  • Embedded portal

Premium

$239/月

  • All Pro
  • 300 returns/month
  • Unlimited locations
  • Higher-value exchanges
  • Bonus credit
  • Apps integration
  • Questions & insights
  • Priority support

Plus

$479/月

  • All Premium
  • 600 returns/month
  • ERP and WMS integrations
  • Custom integrations
  • Dedicated accounts manager

Basic

$49/月

  • 20 returns/month
  • 1 location
  • 1 carrier
  • Same product exchange
  • Auto refunds and store credit

Pro

$129/月

  • All Basic
  • 100 returns/month
  • 2 locations
  • Unlimited carriers
  • Unlimited policy rules
  • Advanced exchange
  • International returns
  • Embedded portal

Premium

$239/月

  • All Pro
  • 300 returns/month
  • Unlimited locations
  • Higher-value exchanges
  • Bonus credit
  • Apps integration
  • Questions & insights
  • Priority support

Plus

$479/月

  • All Premium
  • 600 returns/month
  • ERP and WMS integrations
  • Custom integrations
  • Dedicated accounts manager

すべての料金はUSDで請求されます。 定期請求と使用料に基づく請求は、30日ごとに行われます。 すべての価格オプションを見る

66件のレビュー

総合評価
4.9
評価レベルごとの件数
  • 評価の92%は5つ星です
  • 評価の8%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の0%は1つ星です
2023年11月30日

Really happy we chose Post Co to provide our returns portal.

The portal admin page is very well designed, the policy rules for example are very flexible, but also easy to understand, and configure. The help centre documents all the features really well.

The number of returns related customer support tickets has reduced since using Post Co, and our customer support team can view detailed status of a return, and easily make changes if requested.

Our returns processing procedure is much more efficient now, and staff new to the role can be trained quickly due to the ease of use.

We’re retaining more revenue, more customers now choose an exchange, or credit, instead of a refund.

Post Co clearly understand the challenges merchants face, and take onboard feedback, for example they recently added a paperless QR code return option via Royal Mail.

Finally the Post Co team are a pleasure to work with, the support team know their product, and respond quickly. Special thanks to Jill who made sure we had all the information we needed during the initial sales discussions, and has supported us through onboarding, and post launch.

Rollersnakes
イギリス
アプリの使用期間:5ヶ月
2023年12月14日

I can't say enough good things about Postco!! We just signed up. By the way, I have tested, demo'd many return programs like returnly, aftership, loop, and this is the solution I have chosen in terms of cost effectiveness, and automation, as well as compatibility with gorgias as a help desk.

The brand end of Postco is very intuitive and thoughtful, with very simple front end yet POWERFUL features built in on the back end to help you control your returns. Aisyah was beyond helpful in setting up Postco. The software does allow for automatic returns. I definetly recommend the app, and her as a success manager, she went above and beyond! Theres a lot of tweaks I was trying to do on my own, but I learned so much just walking through the set up and fixing things with her.

Coldest
アメリカ合衆国
アプリの使用期間:22日
2024年1月5日

Incredibly happy with PostCo. Very user-friendly, has completely streamlined our returns processes for the customer and our internal team. Fara is a superstar - very supportive, responsive and knowledgeable.

Ode & Rae
イギリス
アプリの使用期間:8ヶ月
2024年1月16日

POST CO is the best returns solution available! Their easy-to-use system has revolutionized our returns process. Fara has been exceptionally helpful in setting us up and addressing any concerns we had. We highly recommend POST CO to anyone looking for a reliable and efficient returns solution.

CARPE OMNIA UK
アイルランド
アプリの使用期間:4日
2023年10月11日

This is a very user friendly app and we are very happy with it so far. We love that we can customise rules to suit our store. The customer side is simple to follow and very clear. We switched from another very complex app to Postco and one of the best things was that the onboarding process was a dream!! Melisa guided us through the step by step set up has been extremely helpful ever since. Any questions we have are answered the same day and we feel very supported!

Saffron Road
オーストラリア
アプリの使用期間:2ヶ月

このアプリについて

公開日

2020年2月25日

言語

英語

このアプリは日本語に翻訳されていません

カテゴリー

返品と交換

連携対象システム・アプリ

Gorgias, Klaviyo, Stripe

開発者:PostCo

PostCoの詳細情報

平均評価:4.9

Shopify App Store向けのアプリ構築経験:4年

Lvl 40, Mercu 2, No.3, Jalan Bangsar, KL Eco City, Kl Eco City, KUL, 59200, MY

サポート

メッセージを送信

support@postco.co

この開発者は日本語での直接的なサポートを提供していません。

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