PostCo Returns & Exchanges
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Branded returns portal to retain & upsell revenue on your returns with exchanges & more.
PostCo is an all-in-one automated returns centre for brands to retain and upsell revenue on returns. With our seamless exchange experience, customers can easily exchange for any items at any price across your entire product catalogue! Recapture lost revenue with bonus credit on exchanges to discourage refunds, instant exchange and various retention rules. Optimize the entire returns process with our unlimited workflows, automated label generation, end-to-end notifications and more.
- Reduce refunds with bonus credit, instant exchange & more
- Earn extra revenue by allowing exchanges for higher-value items
- Automate shipping labels for domestic & international returns
- Unlimited policy rules & workflows to optimize your returns process
- Dive deeper into your returns through customer insights & analytics
Języki
Angielski, bułgarski, Niemiecki, Duński, Hiszpański, Francuski, indonezyjski, Włoski, Holenderski, rumuński, Wietnamski, i Chiński (uproszczony)
Ta aplikacja nie została przetłumaczona na język Polski
Współpracuje z
- Gorgias
- Klaviyo
- Stripe
- USPS
- Australia Post
- Royal Mail
Kategorie
Opcje zwrotu
Zarządzanie zwrotami
- Zautomatyzowane zatwierdzanie
- Portal do obsługi zwrotów
- Niestandardowe polityki
- Pozycje niepodlegające zwrotowi
- Okna czasowe dla zwrotów
- Powody zwrotów
- Wielojęzyczne
- Etykiety wysyłkowe
- Śledzenie zwrotów
- Powiadomienia e-mail
- Niestandardowy branding
- Zarządzanie zwrotem kosztów
- Aktualizacje dotyczące zapasów
- Niestandardowe listy zablokowanych
- Analizy
Etykiety i opakowanie
Zarządzanie przesyłkami
Ceny
Basic
$49 /miesiąc
albo $529.20/rok, co pozwala oszczędzić 10%
- 20 returns/month
- 1 location
- 1 carrier
- Same product exchange
- Auto refunds and store credit
14-dniowa darmowa wersja próbna
Pro
$129 /miesiąc
albo $1,393.20/rok, co pozwala oszczędzić 10%
- All Basic
- 100 returns/month
- 2 locations
- Unlimited carriers
- Unlimited workflows
- Advanced exchange
- International returns
- Instant exchange
14-dniowa darmowa wersja próbna
Premium
$239 /miesiąc
albo $2,581.20/rok, co pozwala oszczędzić 10%
- All Pro
- 300 returns/month
- Unlimited locations
- Higher-value exchanges
- Bonus credit
- Apps integration
- Questions & insights
- Priority support
14-dniowa darmowa wersja próbna
Plus
$479 /miesiąc
albo $5,173.20/rok, co pozwala oszczędzić 10%
- All Premium
- 600 returns/month
- ERP and WMS integrations
- Custom integrations
- Dedicated accounts manager
14-dniowa darmowa wersja próbna
Wszystkie opłaty są naliczane w USD. Opłaty cykliczne i zależne od użytkowania są pobierane co 30 dni. Zobacz wszystkie opcje cen
Recenzje (80)
We have been using PostCo since 2020 and it has provided so much value-add through the years. We have also been looking for a resell platform and finally PostCo is launching theirs for the Malaysia market - the first ever. The team is friendly, quick and helpful in helping us troubleshoot our issues.
Onboarding with PostCo was one of the best experiences I've had. Aisyah is a rockstar.
We've been using this portal now for a couple of years and it just keeps getting better and better. You definitely need an onboarding to ensure it is all set up correctly but once you've done this it is incredible. It saves us so much time.
Plus in terms of the monthly/yearly fee, I reckon we get this back by offering gift vouchers as refunds (with a 10%) incentive. The number of customers who opt for this is incredible and what would have been cash refunds turn into gift cards instead.
Special mention to Fara also who is so efficient and helpful. Great business who deserve our business.
One thing that's been bugging a D2C brand like us for way too long, is the return and exchange game. Having been on the lookout for the perfect return & exchange portal for quite some time, we landed on PostCo. And so happy we did!
Where other portals and setups have limits in terms of bundling, currencies, return methods, language etc. PostCo seems to have hit the nail in terms of what a menswear merchant like us need.
On top, they have an awesome and super reactive support / tech team, ready to handle your requests and needs. For perspective, PostCo has been teaming up with our WMS to custom build an integration of returns statuses and more. With this work, PostCo has helped cut down operational debt and customer service work by up to 45%!!(!) already a few months after implementing. Where 1 return usually came with 10+ clicks and a bunch of.. creative issues, a return now takes max 4 clicks, and everything just.. works!
10/10, can only recommend!
As a brand that has been using the app, it is an extremely useful tool, with a multitude of options to make the customers experience as seamless as possible.
The team at Post360 are responsive and always look to resolve any issues ASAP
Pomoc techniczna
Pomoc techniczna aplikacji udzielana przez: PostCo.
Możesz też odwiedzić portal pomocy technicznejZasoby
Ten programista nie oferuje bezpośredniego wsparcia w języku: Polski.
Deweloper
Level 39, Mercu 2, No. 3, Jalan Bangsar, KL Eco City, Kuala Lumpur, KUL, 59200, MY
Wprowadzenie na rynek
25 luty 2020
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