PostCo Returns & Exchanges
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PostCo is an AI-powered returns platform that flags fraud, protects your revenue and drives upsells.
Our AI Agent flags signs of wear, dirt, or missing packaging to detect fraud. We streamline your entire return ops from automated labels, trigger-based workflows to real-time insights. Offer a seamless exchange experience directly on your website for multiple items - with bonus credit, instant exchange & flexible rules that drive retention & keep revenue in your store. Plus, we ship product updates every week & our success team is here to help you get the most out of your returns!
- Use AI to detect signs of return fraud
- Reduce refunds with bonus credit and instant exchange
- Upsell with exchanges for multiple & higher-value items
- Unlimited return rules and workflows to optimize your returns process
- Access built-in analytics and customer insights
Språk
engelska
Denna app finns inte översatt till svenska
Fungerar med
- Kundkonton
- Kassa
- Gorgias
- Klaviyo
- Stripe
- USPS
- Australia Post
- Royal Mail
Kategorier
Returalternativ
Etiketter och förpackningsmaterial
Leveranshantering
Priser
FlexReturn
Gratis att installera
Customer-paid returns model
- Unlimited returns
- Checkout+ available
- Branded returns portal
- All features in Premium
- Instant exchange + AI agent*
Pro
$129 /månad
- Up to 100 returns/month
- 2 return locations + unlimited carriers
- Auto-approve returns
- In-app exchange
- International returns
- Email + workflow automations
- Instant exchange + AI agent*
Prova gratis i 14 dagar
Premium
$239 /månad
- All Pro
- Up to 200 returns/month
- Unlimited return locations
- Storefront exchange (multi-item)
- Exchange upsells & bonus credit
- Apps & 3PL integrations
- Instant exchange + AI agent*
Prova gratis i 14 dagar
Alla avgifter debiteras i USD. Återkommande och användningsbaserade avgifter faktureras var 30:e dag. Se alla prisalternativ
Recensioner (96)
We’ve been using PostCo as our returns and exchange portal on Shopify for a few years now, and we love it! The platform is intuitive for both our team and our customers and it has streamlined a process that used to take a lot of time.
The customisation options are great - from tailoring the portal to match our brand to setting detailed return rules that suit our workflows. It integrates seamlessly with our shipping partners as well, automatically creating labels without any manual steps on our end.
The support team have always been quick to respond, they are knowledgeable and genuinely helpful. Every question we’ve had has been answered promptly with clear guidance, giving us full confidence in the platform.
The app works well, but support changed our default language without permission after I asked a simple question. It is unacceptable to modify customer settings without notification or consent.
PostCo has significantly improved our returns and exchanges flow. It provides clear and insightful information to customers while giving our team everything needed to easily review, approve, or reject requests. The process is seamless and well structured, which has made handling returns far more efficient. The setup support was always helpful and responsive, and we’re very happy with the app and the experience.
Support
Support på appen tillhandahålls av PostCo.
Resurser
Utvecklare
Lansering
25 februari 2020
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Uppfyller våra högsta standarder för prestanda, design och integrering. Mer information Öppnas i nytt fönster
Uppfyller våra högsta standarder för prestanda, design och integrering. Mer information Öppnas i nytt fönster