Branded Return Portal
Customize your self-service return portal with your logo, colour theme, return policy and more.
Exchanges and Store Credit
Acquiring is more expensive than retaining customers - turn refunds into exchanges or store credit to retain your customers.
Integrated Return Shipping
Gain access to our global network of carrier partners by using your own carrier account, or one of ours.
About PostCo 360: Returns Center
PostCo 360 helps you power your store's very own returns center. Our platform enables you to brand your portal, start adding business logic, customize your own return policies and reduce cost of processing returns and increasing customer loyalty!
Build customer loyalty with your own branded return page
- Control the look and feel of your return center with your logo, color theme, return policy and more
- Personalize your return center with your own custom URL and preferred font
- Customize your own set of return reasons, with the option for your customers to upload an image
- Define your return options - whether it’s exchanges, store credit or refunds
Simplify and streamline your return workflow
- Enable instant variant exchanges based on your stock availability in your Shopify inventory (Same Product Exchange)
- Allowing exchanges for all items within your Shopify collections based on your returning products (Advanced Exchange)
- Automate store credit in the form of gift cards or discount codes
- Set up your return window to automatically disqualify overdue returns
- Define ineligible products for returns (sale items, accessories, face masks and more)
- Automatically restock resellable return items
- Auto-approve all return requests
- Inline comments to keep your team informed about the status of all return requests
- Automated email notifications to keep your customers in the loop
Automate return shipping and label generation
- Integration with 50+ carriers worldwide, including USPS, DHL, Australia Post, DPD, Hermes and more
- Automate shipping labels from your own carrier account or simply use ours
- Create multiple carrier options for your domestic and international customers
- Define your own rules to enable either free or customer-paid returns
- Enable in-store returns for your physical stores
Configure your own policy rules
- Build and rank your own unique set of return rules with various conditions and outcomes
- For instance, enable refunds only for faulty items, extended return window for international orders, store credit and exchanges for sale items and more
No integration required - it only takes minutes to get your very own return portal set up. We are happy to help you get started over a personal onboarding session!
Pricing 14-day free trial
* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.
The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Most recent reviews
M Life London
This is a fantastic app and we cannot rate Postco highly enough. Postco has helped us tremendously to simplify our returns process which makes our customers happier. The support from the team is second to none as well so we highly recommend.
PostCo 360 has made handling our returns so straightforward and easy - for both the customer and us (so much less back and forth over email!). Easy to personalise and keep on brand and the team are always on hand for any problems and questions we have.
PostCo 360 have been really important in the growth of our e-commerce business. The team are always on hand to help and answer any of our questions. Would recommend for any business looking to ease the process of seamless customer returns.