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Shopify APP developers, please take note!
We are currently in the process of setting up the app, although we’d like to take a moment to commend the fantastic service and support we’ve received from Zann. What an absolute delight it has been to setup this program with Him. He has been responsive, patient, knowledgeable and most importantly, attentive. Not once has he flicked us to a support page or self service video. Quick thorough answers without the tech jargon, advice relative to our situation and so much more. What else can we say?
Except that we hope all Shopify app developers could aim to be as good as these guys. Well done Zann and the Additon team!
We try our very best to keep everyone happy and the team appreciates the kind words. Thank you for taking the time to share your experience.
I have been using the postcode shipping extension for some time now in my store and have had no issues. Once set up it did exactly what I needed it to. I run a small florist business so need to have delivery (shipping) calculated at checkout based on postcode, which makes the check out process for my customers so much easier. Would recommend.
Very simple, easy to use app that works perfectly
Not only did this app solve my problems due to the inability to control delivery zones at a postcode level within Shopify but Zann is next level in terms of his support. I was having trouble over the weekend with updating my shipping rules due to introducing new products and after emailing Zann he jumped on it straight away and offered to call (ON A SATURDAY!!!) and walked me through what I needed to do. It was a simple fix made possible by his exceptional knowledge of how shopify's shipping rules operate. Highly recommend this app and the support that comes with it!
www.manflowerco.com.au
Awesome app and amazing service. This app makes setting up shipping zones very easy. We're an Australian website so a lot of apps don't work with our postal codes but this one is perfect !
Great app. We recommend it for all our clients.
www.eChic.com.au
Zann is an absolute gun. He has helped me from the get go, with bulk loading my rates, through to adjusting them for my weekly deals and he is accountable the whole way through and delivers on what he promises. Couldnt recommend this app anymore and the support that comes with it is First Class.
Thanks Zann
This shipping extension allows our business to support a very unique shipping model. We have shipping across multiple US ZIP codes tiered by weight with both home delivery and in store pickup rates.
We don't ship everywhere in the US, just in our region, and this extension works flawlessly.
I also can't say enough good things about Zann. Ridiculously fast in responding to requests and happy to accommodate additional needs we had with the extension. Keep up the great work!
I'm as guilty as the next person at not writing reviews but after the service Zann gave us it would be criminal if I didn't sing his praises. His app works a treat but what sets him apart from so many other app developers is his outstanding customer service. His email response is rapid - not generic robot auto email - real life person email! He will use skype if required. He understands your requirements. He has a LOT of patience(!) and goes out of his way to make sure you get what you need. I have no hesitation in recommending Zann and his app. Wanted to give 6 stars but couldn't find the button!
I saw another reviewer who mentioned this app was great for anyone using DPD Local as their couriers, and I couldn't agree more. It's meant that we're now able to offer accurate rates to our customers at checkout for the various service options DPD offer. You have to spend a bit of time getting it set-up how you want, according to the different postcodes, but I found it quickly became intuitive and when I did have any questions the support team were quick to respond.