Postmates

Postmates

by Postmates

Offer on-demand delivery to customers during checkout.

1.0 of 5 stars(2 reviews)

On-demand delivery

Reach customers in new ways and grow your business

Advanced tracking technology

Real-time tracking for you and your customers including tracking links and SMS status updates on every delivery

Total Control

Customizable store hours and preparation time to get orders out the door stress-free


About Postmates

Grow your business with Postmates delivery

Enable Postmates 2-hour delivery shipping option to your customers during checkout where Postmates is available.

  • Add Postmates App to your store
  • Control which Store Locations offer Postmates 2-hour delivery in the App Settings
  • Allow your customers to pick a 2-hour delivery shipping option during checkout
  • Create Delivery for Postmates Orders
  • Grow delivery at your pace, create delivery for any Shopify Order

Manage your Store preferences

  • Set store hours so the App knows when to offer 2-hour delivery to your customers at checkout. The delivery will stop being available 30 min before closing
  • Customize the preparation time to get your orders out the door stress-free

Manage your Deliveries in progress

  • Track deliveries from Pick Up to Drop Off on a live map
  • Share delivery Tracking links with anyone
  • Revisit Order Details such as pick up address, order ID, etc
  • Cancel Delivery if necessary
  • Filter your Orders by custom Postmates delivery status tags:
    • Postmates:status:in_transit
    • Postmates:status:out_for_delivery
    • postmates:status:delivered

Media gallery

Support

Pricing

External charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.

Free to install

Postmates Delivery fee is $4.20 base + $1.20 per mile

Overall rating
1.0 of 5 stars
Based on 2 reviews

  • 5 of 5 stars
    0% of ratings are 5 stars
    (0)
  • 4 of 5 stars
    0% of ratings are 4 stars
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  • 3 of 5 stars
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  • 2 of 5 stars
    0% of ratings are 2 stars
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  • 1 of 5 stars
    100% of ratings are 1 stars
    (2)

Most recent reviews

Atlanta Vinyl

The app worked for a while but eventually started erroring out whenever I'd try to setup a delivery. Postmates customer service was extremely poor. They wouldn't follow up after their original email response and could never come up with a solution. Their poor technology and customer service will make it very easy for their competition to swallow them up. I look forward to working with better companies with much better technology to handle my company's same-day delivery needs.

The Trendy Experience

I usually don’t write bad reviews but trying to use this app hasn’t really worked. It is not showing up as an option to my shipping method. The response time sucks. I wish I could say better things because I really wanted it to work to enhance my business but I’m just gonna uninstall it.

Developer reply

February 10, 2020

Hi Aerielle,

Thank you so much for taking the time to leave feedback, it is extremely valuable for our team, and we 100% agree with and understand your frustration. As we have figured out in our communications via email, there was a technical issue in the support ticketing system which is why there was such a delayed response. Our engineering team is actively investigating why the same-day shipping option is at times unavailable in the checkout flow. We're well on the way to a resolution- once this is resolved we hope you give us another chance. Postmates 2-hour delivery can and will enhance your business!

Thank you to The Trendy Experience!