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i use this to integrate Canada post with shopify, works great . when i was having a problem (newbie here) I reached out to the online help chat, and I got help right away!!!
These folks are the best. Every support person I have talked to has been friendly, helpful, and knowledgeable. Their help is much appreciated. Keep up the good work.
Love this APP!
The rates for USPS are better than my Stamps.com rates.
Support is terrible. They are online all the time (which is nice) but never able to actually help. They just "raise tickets" and no one resolves anything. Wondering if Im just speaking to a bot...
It is unfortunate to know that we did not meet your expectations. However, this is not the experience we want to provide to our users.
It is our constant endeavor to delight our users and make their experience with the app useful. We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as we will contact you via email shortly.
Also, we would like to inform you that since the issue was with your account being closed, we contacted the Visible SCM team to get it fixed but we haven't heard back from them yet. One of the concerned personnel from the development team has reached out to the Visible team to get it resolved on priority.
We regret the inconvenience caused to you.
Regards,
Team Postmen
I like it and recommand it.
I was using another application but it was payed and not has the flexibility of this one.
Himanshu efficient service. SOLVE MY PROBLEM VERY FAST. GOOD SERVICE GOOD SERVICE, GOOD SERVICE, GOOD SERVICE!!
I use this app to ship all my orders and it is really easy to use thank you guys so much for this app. I will be sharing the information about this app to all my friends and family that currently has their own business
Amazing team support, amazing app, ... We need more people like Postmen team. Thank you guys!!! GREAT JOB!!!! I will recommend your app to EVERYBODY!
Recently, installed this app. Once I understand how it connects to Shopify it was an easy run.
Thank you for answer my questions.
Unable to set up a courier account with them, and did not get any updates from the support team within two weeks.
Thank you for sharing your feedback with us.
We have investigated the reason for the issue that you had raised related to the setting up of your USPS account.
Upon investigation, we found that the issue that you were facing was because your credit card was declined by your bank as confirmed by our partner. Hence, we request you to contact your bank to get the restrictions lifted from your card or alternatively you can make the payment with another card to set up your USPS courier account.
Rest assured that you are our valued user and we will ensure that you have a great experience with our app.
Regards,
Neelima Aggarwal
Team Postmen