리뷰 (203)

전체 평점
4.3
평점 수준당 개수
  • 평점의 73%가 별 5개입니다
  • 평점의 10%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 2%가 별 2개입니다
  • 평점의 14%가 별 1개입니다
2021년 8월 26일

This was some of the worst customer service I have ever experienced. The app failed to provide a label at one point because the line item had no cost - it was an item we had gifted to a customer by discounting it 100% and needed to return it back to us, and were trying to issue a label using Automizely's Postmen and Returns Centre apps. The app said there was an error because the line item "could ...

IZ Adaptive
캐나다
앱 사용 기간 1년 초과
답글 AfterShip개 2021년 8월 26일

Please accept my sincere apology for the experience you had.

It is really unfortunate that your expectations were not met in the recent interaction with us. However, this is ...

2022년 4월 8일

I am dealing with support on how to print one label for more than 3 hours. Now I am dealing with a guy named Moezzam, it looks like this guy is professional at wasting your time.

Jeans4you.shop
미국
앱 사용 기간 1년 초과
답글 AfterShip개 2022년 4월 10일

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users. It is ...

2022년 1월 23일에 편집됨

Can hardly solve problems, there are many customer service personnel online, however, it was just politely catering around most of time. The whole problem solving process was very time consuming, not substantially move forward. I'll uninstall this app soon. Please be careful to use it.

Fairiland Outdoor Technology
캐나다
앱 사용 기간 10개월
2020년 8월 16일에 편집됨

***Note: Postmen's complete lack of financial transparency on your total label expenditure is either abject incompetency on their end or a front for overcharge fraud. Avoid using at all costs***

I highly recommend that everyone avoid this app. They have no way of summarizing the number of labels you've purchased and the total cost that you've spent on labels to date. The labels purchased don't ...

Wall & Wrenn
미국
앱 사용 기간 6개월
답글 AfterShip개 2021년 4월 7일

We apologize for the inconvenience. We have a tie-up with VISIBLE SCM who provides the labels for USPS at a discounted price. The user always has the option to check the ...

2021년 12월 10일

Support is terrible. They are online all the time (which is nice) but never able to actually help. They just "raise tickets" and no one resolves anything. Wondering if Im just speaking to a bot...

Evolve Fit Wear
미국
앱 사용 기간 4개월
답글 AfterShip개 2021년 12월 11일

It is unfortunate to know that we did not meet your expectations. However, this is not the experience we want to provide to our users.

It is our constant endeavor to delight ...

2018년 1월 8일

I deleted the app from my Shopify store and I am still being charged!! Also I was always charged an international fee along with my subscription! This is a terrible app and no one should use it.

My Smart Blinds
미국
앱 사용 기간 3개월
2022년 4월 25일

I couldn't get past setting up a courier. Ended up in an endless login loop. Support was poor (sent me a Developers Guide, asked me the stock standard "change browser"--I'm using Chrome, if it doesn't work with Chrome, it's no good). Eventually was able to click on courier icon. Took me to an API set up screen with message for Shopify users to click on a link to the new experience. Back in the ...

Cremation Urns
오스트레일리아
앱 사용 기간 대략 2개월
답글 AfterShip개 2022년 4월 26일

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

You are ...

2018년 4월 3일

Poor service, very slow at responding. Cancelled service, they kept charging.

Laptoppartsatp
캐나다
앱 사용 기간 대략 2개월
2017년 11월 19일

I have been requesting help from one of your staff members Vidhya Manjunath but she has not been helpful at all. she keeps copying and pasting the same information available on your webpage as a reply to my questions and keep closing the request status. As a customer i am not sure if i would consider postmen given the no-help replies from one of your staff members.

Thegadgetology
모리셔스
앱 사용 기간 27일
2022년 3월 21일

We needed a returns portal features on our website. I installed the app as the reviews for the most part looked good. Straight away I tried to setup the postmen account with DPD, I had an error regarding a max character limit on ref 2, so I reached out to support. They first told me that the problem was on DPD's end and I needed to contact them. So I called DPD who confirmed this issue was with ...

Yoga Studio Store
영국
앱 사용 기간 26일
답글 AfterShip개 2022년 3월 21일

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

You are ...