Recenzje (203)

Ogólna ocena
4,3
Liczba recenzji z daną oceną
  • 73% ocen to oceny z 5 gwiazdkami
  • 10% ocen to oceny z 4 gwiazdkami
  • 1% ocen to oceny z 3 gwiazdkami
  • 2% ocen to oceny z 2 gwiazdkami
  • 14% ocen to oceny z 1 gwiazdkami
21 październik 2024

I've had problems with billing, including the impossibility of going back once a payment has been made. The application otherwise works well, but I recommend paying attention to the payment options and checking the conditions carefully. It may be useful to compare with other competing solutions.

Benjamin Jezequel
Francja
15 dni korzystania z aplikacji
AfterShip odpowiedział(a) 23 październik 2024

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

We are ...

Edytowano 21 lipiec 2024

I installed the plug-in after several bad experiences with other developers.

The plug-in had a pretty good designed interface, and it looked like it could cover our needs, which were very simple. Just placing orders and printing labels in 4 x 6 format, standard for the logistics industry. Their support assured me it was possible and were ready to charge us 89USD/ month.

However, on trying to ...

Soul Nomads
SRA Hongkong (Chiny)
9 dni korzystania z aplikacji
AfterShip odpowiedział(a) 21 lipiec 2024

Thanks for your valuable feedback.

We understand that you are not satisfied with the resolution time taken to resolve your issue which has negatively impacted your experience ...

3 październik 2020

No order search box in new design , invoices doesn't include shipping cost and discounts , although we don’t use the AfterShip app, they send AfterShip tracking links to our customers.

Galen Leather
Turcja
Ponad 4 lata korzystania z aplikacji
AfterShip odpowiedział(a) 5 październik 2020

We apologize for the bad experience. To discuss this further we have sent you an email on your registered email address.

You can also reach out to us at support@postmen.com. ...

Edytowano 16 maj 2022

The app developer does not know his/her own app at all. Every time that I had some issues, the customer support did not know the solutions 90% of the time and it took them a week to get back to me with some non sense answer. Be aware! They did not disclose all the information about the app. If you want to cancel the label that you have purchased, it needs to be done within 30 days. Their support ...

LYFTLYFE APPAREL
Kanada
Około 3 lata korzystania z aplikacji
26 grudzień 2017

Almost impossible to reach them. I have a basic question which has not been answered in 10 days.

Igift
Kanada
Ponad 2 lata korzystania z aplikacji
18 wrzesień 2018

Tried to set up a shipper account. It did not work. Customer service was slow and not helpful. At this point we cannot use the app as intended as it is not possible to set up a shipper account for our UPS store.

Endy
Kanada
Ponad 2 lata korzystania z aplikacji
22 marzec 2018

So far communication has been horrific! We are trying to launch our new site and yet no one has come back to us for 6 days. Terrible service and will leave if we don't hear back. What a shame as promised so much.

Otiumberg
Wielka Brytania
Ponad 2 lata korzystania z aplikacji
25 październik 2022

We used this service for a long time along with Aftership Returns Center. I would like to express my dissatisfaction with the way they provide customer service. We faced some kind of glitch or bug when we are not able to add card details, every card we add is rejected (all the cards are ok). As a result we cannot buy return labels. This issue has occurred more than 1 week ago. Their customer care ...

MARIEMUR
Stany Zjednoczone
Prawie 2 lata korzystania z aplikacji
AfterShip odpowiedział(a) 25 październik 2022

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

I would ...

18 maj 2017

Please double check your information before signing up. I contacted to confirm the use of TNT in Australia and was told its fully supported.

After a week of back and forth setup with postmen and TNT it was realised that it actually was never supported in the first place. Waste of time.

Lexiclothing
Australia
Ponad rok korzystania z aplikacji
Edytowano 19 październik 2023

Scammers. I have been a victim of this scam where my money was stolen.

Pole
Niemcy
Ponad rok korzystania z aplikacji
AfterShip odpowiedział(a) 23 październik 2023

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

I ...