Avaliações (203)

Classificação geral
4,3
Número por nível de avaliação
  • 73% das avaliações são de 5 estrelas
  • 10% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 2% das avaliações são de 2 estrelas
  • 14% das avaliações são de 1 estrelas
4 de outubro de 2024

Aseem was amazing, faster, and effective

Galtsand
Estados Unidos
5 meses usando o app
21 de outubro de 2024

I've had problems with billing, including the impossibility of going back once a payment has been made. The application otherwise works well, but I recommend paying attention to the payment options and checking the conditions carefully. It may be useful to compare with other competing solutions.

Benjamin Jezequel
França
15 dias usando o app
AfterShip deixou uma resposta 23 de outubro de 2024

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

We are sorry to hear about the difficulties you've encountered with the billing process, particularly the inability to go back once a payment has been made. We're committed to improving this.

One of our support team members reached out to us over email to help you better understand the process.

Trust us, we work very hard to make our app user-friendly and provide a great support experience. Your feedback is highly appreciated.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

Regards,
Team AfterShip

28 de setembro de 2024

Great communication, they reply quickly. and the app is very easy to use

ACQUIRE
África do Sul
Aproximadamente 2 meses usando o app
25 de setembro de 2024

I had a question about labels payment today and Aditya was able to help me really fast in the Chat! Thank you so much, you saved me a lot of time! :)

Skar Healing
Polônia
2 dias usando o app
12 de novembro de 2024

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DREWM
Portugal
3 minutos usando o app
AfterShip deixou uma resposta 13 de novembro de 2024

Thank you for your valuable feedback.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

28 de setembro de 2024

user friendly, great customer service would highly recommend this app

The Diva Goddess
Estados Unidos
16 minutos usando o app
29 de maio de 2024

We ran into some minor issues with Aftership labels, and Aditya was able to assist me with the issues. I appreciate their help and the quick resolution.

OEM Car Key Mall
Estados Unidos
Quase 3 anos usando o app
22 de maio de 2024

having a trouble today about created label but their staff help to troubleshoot immediately. awesome

WHITE NOISE RECORDS
Hong Kong, RAE da China
Quase 3 anos usando o app
AfterShip deixou uma resposta 23 de maio de 2024

Thank you for your valuable feedback.

We're delighted to hear that you had a good experience with our customer support.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

2 de março de 2017

A must-get app for any store that does several fulfilment per day. Good customer service to help get you and your store set up and, once that is done, everything else is really convenient. Love it!

Whynotspeakup
Singapura
Aproximadamente 5 anos usando o app
3 de outubro de 2020

No order search box in new design , invoices doesn't include shipping cost and discounts , although we don’t use the AfterShip app, they send AfterShip tracking links to our customers.

Galen Leather
Turquia
Mais de 4 anos usando o app
AfterShip deixou uma resposta 5 de outubro de 2020

We apologize for the bad experience. To discuss this further we have sent you an email on your registered email address.

You can also reach out to us at support@postmen.com. Our support team is available 24X7.

Kind regards,
Mudit