Recensioner (203)

Helhetsomdöme
4,3
Antal per omdömesnivå
  • 73 % av omdömena har 5 stjärnor
  • 10 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 2 % av omdömena har 2 stjärnor
  • 14 % av omdömena har 1 stjärnor
11 juni 2021

This is the worst support I've ever experienced. I added this app a month ago to connect my Canada Post account to Shopify and every time I try and create a label I get an error. I've reached out to support every second day and EVERY single one of them said, "give me 6-12 hrs and I promise I will help you". Guess what? None of them did. Deleting the app and moving on as they clearly do not care ...

Dirty Jane
Kanada
22 dagar användning av appen
AfterShip svarade 11 juni 2021

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

You are our valued user, and we are ...

Redigerat 5 september 2020

I had a lot of issues setting this app up and ultimately gave up. The troubleshooting articles aren't very informative.

The Green Key
USA
2 dagar användning av appen
AfterShip svarade 7 september 2020

Hi there,

This is certainly not the experience we wanted you to have. I have also sent you a personal mail to help you set up apps.

Please take a look and let us know your ...

13 juli 2021

This app sucks. Its incomplete. You have to manually add product dimensions each order? It was promising.. but what happens if you have 100 orders an hour.. you have to set one default fallback dimension and weight and have that auto applied to each order? cmon man. even basic cheaper apps have that option. Until they come up with an export/import feature.. they shouldnt be on here for anything ...

HERC'S Nutrition Canada
Kanada
En dag användning av appen
AfterShip svarade 13 juli 2021

It is unfortunate to know that we did not meet your expectations. However, this is not the experience we want to provide to our users.

It is our constant endeavour to delight ...

7 december 2021

App looks like it has promise but is missing basic features - Can't split orders for example which means if customers buy items that are too large for one box you can't use the app, items that ship from multiple locations are also off the list.

Hot Rod fuel hose by One Guy Garage
Kanada
Ungefär 22 timmar användning av appen
AfterShip svarade 7 december 2021

We are really sorry to hear about your recent experience with us. It is unfortunate to know that your expectations were not met.

We have duly noted your concern regarding the ...

17 juli 2018

Searched for a shipping solution for Brazilian courriers. Installed. Couldn˜t figure out wich ones work in that country. Sent E-Mail to the support asking what courriers works in Brazil. Received a totally different ridiculous answer. Uninstalled... bye bye.

Apriorienergia
Brasilien
Ungefär 2 timmar användning av appen
13 augusti 2020

Still cant use any of these sites. How am i suppose to write a review of 100 characters for a app i cannot even use yet.

Curvy Gyals
USA
Ungefär en timme användning av appen
AfterShip svarade 13 augusti 2020

Dear customer,

Thank you for installing our app.

May we know what issues that you are facing when using our app? Our support team will reach out to you very soon to help you ...

14 augusti 2020

the connect store bar keeps on directing me to add app on Shopify app store when i have already added the app. idk how to connect to my store then

Buy Buy Mart
Indonesien
17 minuter användning av appen
AfterShip svarade 8 april 2021

Apologies for the inconvenince. We can arrange a screenshare session in order to fix the issue at the earliest.

We have sent an email to your registered email address to ...

3 september 2018

said it supports Royal Mail - it doesnt...wasted time

Through The Turnstile
Storbritannien
17 minuter användning av appen