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Customer support seems to be top notch. Interface is friendly and easy to use. No hidden paid services. Pretty great app!
The app developer does not know his/her own app at all. Every time that I had some issues, the customer support did not know the solutions 90% of the time and it took them a week to get back to me with some non sense answer. Be aware! They did not disclose all the information about the app. If you want to cancel the label that you have purchased, it needs to be done within 30 days. Their support did not even know it until looking into it for one and half weeks. If you ever cancel the labels, your will not get refund until you request escalation from Shopify or do a chargeback on the credit card. All they response were we are an free app. You have to contact the shipper/carrier directly when I did not even pay the carrier directly. They do not have any common sense to resolve any issues. The app needs to be removed unless they optimize it to a useable app. It has too much flaws that should not be running!
Very neat layout and very intuitive perfect for bulk packaging shipping notes preparation.
The shipping note is clear and looks professional and has option to print out using stickers or A4 type.
App works well now , thank you. Great USPS rates
it could be so useful app if keep free virsion ..mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmddd
Thank you for your kind words.
Please let us know if you have any suggestions for us. We are very excited to see how we can make your experience the best with postmen.
Feel free to contact us in case of any questions, 24/7 via our live chat support option on the app.
Regards,
Nitish
Team Postmen
Very easy to set up. I came across this app and I was fascinated about it. Simple and convenient. Plus is free.
Thank you so much for this review. We really appreciate you being a customer.
Do let us know if you have any feedback for us. You can contact us via the chat option on your account or email us at support@postmen.com (24X7).
Kind regards,
Mudit
Interface could be more user friendly but their support team is super helpful! As a Canadian company, we finally have the opportunity to offer US return labels with Postmen and AfterShip Returns Center.
Thank you for your kind words.
Please let us know if you have any suggestions for us.
We are really eager to know how we can make your experience a 5 star one.
Regards,
Postmen Team
Almost impossible to reach them. I have a basic question which has not been answered in 10 days.
Great App. Very easy to use!! Highly recommended
I ran into a couple of issues setting up a new account and Harvinder of their chat help team was absolutely great in helping me resolve the issue. Very solicitous, friendly and competent. I really appreciate this.